NATIONAL LAW UNIVERSITY‚ JODHPUR SUBJECT: CUSTOMER RELATIONSHIP MANAGEMENT A STUDY OF CUSTOMER SATISFACTION WITH RESPECT TO CALL CENTRES OF AIRTEL Submitted to:- Submitted by:- Ms. Archi Mathur Gauri Devpura Roll No. 864 B.B.A. LL.B. (hons.)
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MI0038- ENTERPRISES RESOURCE PLANNING (Book ID: B1964) Question 1 Explain the relationship between business functions and business processes in the insurance sector Answer: A business function refers to an activity that an enterprise performs to realise its pre-determined goals and objectives. You can also define a business function as a series of rationally interrelated activities or tasks performed by an enterprise in order to obtain the desired results. Generally‚ an enterprise classifies
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Hugh Hefner As you look around‚ everything around us has a connection to entrepreneurship. Entrepreneurs started everything we use today in one way or another. No society can exist without entrepreneurship. In the United States and in most of the developed countries in the world‚ the economy and quality of life depends on the products and services created by entrepreneurs. Hugh Hefner is very well known for being one of the most successful entrepreneurs out there today‚ despite his age he is a
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"Enterprise Rent-A-Car" Case Recap and key facts: Promotion is the primary motivator for employees at Enterprise. Promotion depends on individual and branch-level factors. Employees compete for bonuses. Promotions on a branch-basis depends on scores based on the ESQi (Enterprise Service Quality Index). Relates to goal commitment and task strategies. Problem Statement: Is it fair to base promotions and transfers for employees on the Enterprise Service Quality Index (ESQi)? Components of the Problem:
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Wal-Mart Case What are some of Wal-Mart’s FSAs? To what extent are these FSAs location-bound or internationally transferable? Wal-Mart’s FSAs are the things which they have been so successful with in the US. These include their ‘every day low price’ (EDLP) philosophy‚ which is based on efficient distribution systems‚ low prices negotiated with suppliers‚ very innovative technology and efficient processes with suppliers. Another FSA is its so-called ‘exceptional service’. This includes smiling
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motivation of the individuals involved. Social entrepreneurship is the art of creating a socially responsible business that aims to generate profit‚ while solving social and environmental problems. A social entrepreneur starts and run social enterprises. According to Schumpeter is social entrepreneurship are exploiting an innovation and the more generally an untried technological possibility for producing a new commodity of producing an old one in a new way‚ by opening up a new source of materials
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Acknowledgement ... ... ... … … … iii ... ... ... … … … iv … 1 Survey of Small and Medium Scale Industries and Their Potentials in Nigeria. By F.N.‚ Udechukwu‚ AGM‚ African Express Bank Plc … … … … The Role of Central Bank of Nigeria in Enterprises Financing. By C.M. Anyawu‚ Deputy Director‚ Research Dept.‚ Central Bank of Nigeria … … … … … 15 Problems and Prospects of Small and Medium-Scale Industries in Nigeria. By J.A. Olorunshola‚ Asst. Director/Vice Principal (Academics)‚ CBN\ Training
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games‚ ringtones‚ etc. in order to maintain its competitive advantage over its competition. The company was structure into three strategic business units to allow for a better handle on its operations: mobile services‚ long-distance/group data/enterprise‚ and broadband/telephone services. This allowed the company to focus its energy into where it would be most successful. Bharti was certainly doing many things right‚ which led to so much growth that it was quickly becoming an issue.
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State Owned Enterprises in china The problem of the state-owned enterprises is like a big‚ broken-down truck that is blocking the road to development in China. Some traffic can find its way around the wreck but the difficulty that it creates grows with time. People are reluctant to destroy the truck because of the thought of how useful it would be if only it worked. There are about 300‚000 state-owned enterprises (SOEs) in China but the real problem lies with the very large enterprises that need
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Law on Enterprises 2005 Contents: CHAPTER I. General Provisions Article 1 Governing scope Article 2 Applicability Article 3 Application of the law on Enterprises‚ international treaties and relevant legislation Article 4 Interpretation of terms Article 5 State guarantees2 for enterprises and owners of enterprises Article 6 Political organizations and socio-political organizations in enterprises Article 7 Lines of business and business conditions Article 8 Rights of enterprises Article
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