1. NAME OF COURSE / MODULE MANAGEMENT OF COUNSELLING SERVICES 2. COURSE CODE ABA4223 3. NAME(S) OF ACADEMIC STAFF NURHAFIZAH MOHD SUKOR 4. RATIONALE FOR THE INCLUSION OF THE COURSE/MODULE IN THE PROGRAMME The course is designed to acquaint students with the concept of management in human services‚ roles of counselor as manager‚ program development‚ need assessment‚ planning‚ implementing and evaluating program and ethical issues. 5. SEMESTER & YEAR OFFERED Semester 1/ Year 4
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Quality in Practice: Toyota Motor Corporation‚ Ltd. [1] The Toyota brand name has earned an international reputation for quality. The roots of Toyota Motor Corporation‚ founded in 1937‚ stem from the Toyoda Automatic Loom Works. Sakichi Toyoda invented a loom with an automatic stopping function; whenever a thread broke or the machine ran out of thread‚ it stopped automatically. This approach was built into automotive assembly lines to improve quality and productivity and led to the development of
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Chapter 21: Measuring GDP and Economic Growth Problem: 1 a. Aggregate expenditure: Aggregate expenditure is the sum of consumption expenditure‚ investment‚ government expenditure‚ and net exports i.e. AE = C + I + G + (X – M) In the figure‚ B is consumption expenditure‚ D is investment‚ C is government expenditure‚ and E is net exports. Therefore Aggregate Expenditure = $7‚064 billion + $1‚624 billion + $1‚840 billion + (−$330 billion) which is $10‚198 billion. b. Aggregate income:
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SMART CAR CASE 1. What is Smart’s competitive advantage? Its brand image? The Smart Car‚ made by DaimlerChrysler‚ offers a cost focus and focused differentiation. It brand image is very narrowly focused. Smart appeals to single people (or families with no children)‚ who primarily do city driving and want a no frills automobile that is economical and eco-friendly. Some advantages that Smart brings to the table are as follows. First‚ the vehicle has an exceptional look that appeal to those who
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Measuring poverty Poverty is the condition of lacking basic human needs such as food‚ clean water‚ health care‚ clothing‚ and shelter due to the inability to afford them. This is also referred to as absolute poverty or destitution. Relative poverty is the condition of having fewer resources or less income than others within a society or country‚ or compared to worldwide averages. When measured‚ poverty may be absolute or relative poverty. Absolute poverty refers to a set standard which is consistent
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Lion Financial Lion Financial Services (LFS) provides investment management services to approximately 350‚000 customers‚ made up of corporations‚ institutions‚ and individuals. The bulk of LFS’ transactions with its customers‚ making up roughly half of all transactions‚ are carried out through its call centers. Thus‚ the efficient and productive operations of the LFS call centers is a priority for the company and critical to its bottom line. In early 2000‚ Jim Boatwright‚ LFS’ Vice President of
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Measuring Globalization: KOF’s Index Submitted by S.M. Manzoor-E-Khoda Measuring Globalisation: Globalisation is not a new phenomenon. From the ancient era‚ people used to share their ideas in need of their livelihoods‚ survival. Globalization is a broad concept‚ used to describe a variety of phenomena that reflect increased economic‚ social and political interdependence of countries. Thus globalisation indicates global interactions‚ in terms
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Health Information Service Departments How are the principles of goal setting applied to this case? Each individual employee’s job tasks contribute to a department’s work‚ therefore‚ it’s a manager’s obligation to align their tasks according to the department’s goals. These tasks need to be realigned periodically to acclimate to changing conditions‚ such as‚ when a new project is started or new systems are integrated. Once there is need for a task realignment‚ there are four ways a manager can make
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BH4701 ORGANIZATIONAL BEHAVIOUR‚ 2014-15 GROUP COURSEWORK: GROUP REPORT AND JOURNAL (30%) AND GROUP PRESENTATION (10%) Assignment Brief: Please read the case study carefully. Taking the role of a team of management consultants‚ prepare a report addressing the issues outlined in the case study. 1. You should write a report in your groups. Your report should be paginated and be between 2‚000-2‚500 words long excluding table of contents‚ summary/abstract and references/bibliography and include at least
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Weeks before Christmas 1993‚ retailer Merry-Go-Round Enterprises Inc. was in trouble. Its stores catering to teenagers were eerily empty‚ thanks to an ill-timed bet on bell-bottom trousers and oversized hip-hop clothes. As losses piled up and suppliers threatened to bolt‚ the company turned to a newly hired law firm to find turnaround experts who could save it. The lawyers’ recommendation: Bring in consultants from Ernst & Young. To worried creditors‚ the solution for Merry-Go-Round was obvious:
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