IJMBs Vol. 1‚ Issue 3‚ septeMBer 2011 I S S N : 2 3 3 0 - 9 5 1 9 (O n l i n e ) | I S S N : 2 2 3 1-2463 ( P r in t) Customer’s perception of service quality of State Bank of India - A Factor Analysis Department of Commerce‚ Avinashilingam Deemed University for Women‚ Coimbatore‚ India Abstract Customer service is an integral part of any organization. It is necessary to identify the key success factors in terms of customer satisfaction so as to survive in intense competition and increase
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Enterprise Systems Enterprise Systems Michael Peele IT 205 Axia College of University of Phoenix Enterprise Systems What are Enterprise Systems? According to Laudon and Laudon (2009)‚ an Enterprise System is the ability to know how a business is performing. An Enterprise system allows one to account for inventory and the replenishment process. AN enterprise System allows for integration of different databases. The main database is able to acquire information from different departments
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Columbus Car Rental Service Companies are very limited based on customer’s preferences and available dates (within thirty days). (The only one I did find was based in Atlanta that was affiliated with a major company) Price 4 Limo Atlanta‚ Georgia (888) 958-2280 Number of cars that fit criteria : 3 ( two for up to 10 passengers) website: www.price4.limo.com Others include Cadillaac Escalades‚ blacks stretched lincoln limo‚ Advantages · A large selection · Available 7
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treasured toy‚ a bright red Ferrari Testarossa Hot Wheels car‚ and rolling it back and forth on the glossy‚ white tiled floor of my house. It never left my hands‚ accompanying me to restaurants‚ my grandparent’s house‚ and even Disney World. Somehow‚ the simplicity of this toy car fascinated me. As I entered elementary school‚ I realized that real cars are more intricate and even more fascinating than the ones that fit in the palm of my hand. Each car has a beating heart of its own called an engine. Intrigued
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1. Gaps in service quality process experienced by Bill Foster a. Not sticking to the promise made by Excelsior hotel‚ a failed check in facility at airport reveals this. This pile up extra stress to the passengers who get rest assured by check in facility at airport which then considered to be foil. b. Time taken by agents to check in customers is more. c. Less number of agents to process the check in formality of hotel. d. Front desk clerk is not dedicated to her duty
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Created by: The 4 P’s Jessica Burg Alice Popescu Ranjita Shetty Ritesh Maskay Project Summary Car sharing is an economical and eco-friendly mode of transportation that is designed to fulfill a just-in-time need for personal access to passenger cars. This transportation network encourages people to be socially and environmentally responsible by minimizing private vehicle ownership. Car sharing started gaining popularity in the early 1990s in Europe. Today‚ such fleet of automobiles operates
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EFFECTIVENESS OF SOFTWARE QUALITY ASSURANCE IN OFFSHORE DEVELOPMENT ENTERPRISES IN SRI LANKA Malinda Sirisena‚ Department of Computer Science & Engineering‚ University of Moratuwa. ABSTRACT The aim of the research described in this thesis is to evaluate the effectiveness of software quality assurance approaches of Sri Lankan offshore software development organizations‚ and to propose a framework which could be used across all offshore software development organizations. An empirical study was
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Muscle cars have always been a big in the United States such as the Ford Mustang‚ Chevrolet Camaro‚ and Chevrolet Corvette. These cars are some of the most popular cars for the past 25 or more years‚ but over the past 10 years‚ Japanese cars are becoming more and more popular. Many people who are into muscle cars despise these ’imports’ and people who are into these imports have the same feelings toward muscle cars. These two types of car lovers have a strong dislike for each other and these cars. Many
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Why Teenagers Need Cars Imagine cruising down the highway in a brand-new red Mustang. This must be every teenager’s dream‚ though in reality‚ a compact sedan with a couple of dings in the door is probably more typical for those lucky enough to have a vehicle. Life is hard for teens who lack their own set of wheels. Today a car is a necessity‚ not a luxury‚ for teenagers‚ in my opinion. To begin‚ the daily schedule of the average student is a whirlwind of activity. What parent has time to
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Int. J. Services‚ Economics and Management‚ Vol. X‚ No. Y‚ xxxx Service quality‚ image and loyalty towards Malaysian hotels Tat-Huei Cham* Faculty of Accountancy Management‚ Universiti Tunku Abdul Rahman‚ Bandar Sungai Long‚ 43000 Kajang‚ Selangor‚ Malaysia E-mail: jaysoncham@gmail.com *Corresponding author Yalini Easvaralingam Faculty of Business‚ Communications and Law‚ INTI International University‚ 71800 Putra Nilai‚ Negeri Sembilan‚ Malaysia E-mail: yalini.easvaralingam@newinti
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