UK COLLEGE OF BUSINESS & COMPUTING Travel & Tourism Management Learner`s Declaration I certify that the work submitted for this unit is my own Student name: Ciprian Barbulescu Signed and submitted by: Student ID: HNDTTM5238 Lecturer: Mr. Nikola Naumov Verifier: Sunita Kotta Module unit: Contemporary issues in T & T UK College of Business and Computing – batch 1
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Most Memorable Customer Service Experience: A few years back‚ I went to Las Vegas with my family and stayed at the Aria hotel. The bathroom of our suite had a sliding door‚ and my brother got locked inside the bathroom due to some mechanical error in the door. My parents called the front desk and narrated the issue to them
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B. A. PROGRAMME APPLICATION COURSES TOURISM Convenor & Coordinator : Prof. K.V. Bhanumurthy Joint Coordinator : Dr. Abha Mathur 1 Tourism Course Objective The application course aims to familiarize the students with a brief background of tourism‚ its concepts‚ development and scope with special reference to India. Expected Learning Objectives Considering that Tourism Industry is experiencing a phenomenal growth world over‚ a student who has studied this course would
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IN PRESS Tourism Management 27 (2006) 1373–1385 www.elsevier.com/locate/tourman The role of community involvement and number/type of visitors on tourism impacts: A controlled comparison of Annapurna‚ Nepal and Northwest Yunnan‚ China$ Gyan P. Nyaupanea‚Â Duarte B. Moraisb‚ Lorraine Dowlerc a Tourism Development and Management‚ School of Community Resources and Development‚ Arizona State University‚ P.O. Box 874703‚ Tempe‚ AZ 85287‚ USA b Recreation‚ Park‚ and Tourism Management‚
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In The Hospitality Industry Introduction About the Research The CANE Model Implications for Employers About the Researchers Where to Get the Study INTRODUCTION E mployee turnover within the U.S. fast-food and hotel industries costs those industries in the neighborhood of $140 billion annually. In more bite-sized terms‚ it will cost roughly 100% to 200% of an employee’s base salar y to recruit and train a replacement. Although the turnover rate for these industries hovers between
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Ideas on Cultural Hospitality in the Quran The virtues within the Qur’an regarding hospitality and generosity seem to be a product of the landscape of pre- Islamic Arabia. Indeed‚ the arid environment and tribal configuration of the society required that neighbors help each other‚ strangers or travelers be given food‚ and wealth be distributed evenly throughout the clan. The communities that settled along the trade routes of the Arabian Peninsula relied on merchants returning to their community
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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Industry & Competitive Analysis of Tourism Industry in Bangladesh for BPC (Bangladesh Parjatan Corporation) The Bangladesh Parjatan Corporation (BPC) (বাংলাদেশ পর্যটন করপোরেশন) is a statutory board under the Ministry of Civil Aviation & Tourism of Bangladesh‚ established in 1973‚ tasked to promote the tourism industry of the country. It is the National Tourism Organization of the country. Here in this paper I will be focusing on the tourism industry of Bangladesh as overall and will
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Accreditation Audit AFT Task 3 Lisa R. Green A1. Evaluation Nightingale Community Hospital (NCH) is committed to upholding the core values of safety‚ accountability‚ teamwork‚ and community. In preparation for the upcoming readiness audit‚ NCH will be launching a corrective action plan in direct response to the recent findings in the tracer patient. Background information on the tracer patient is as follows: 67 year old female postoperative patient recovering from a planned laparoscopic
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Accreditation Audit AFT Task 1 Lisa R. Green A. Compliance Status Nightingale Community Hospital (NCH) recently implemented processes to meet standards put forth by the Joint Commission to meet and exceed in five primary focus areas. (The Joint Commission.org) The primary focus area that NCH will highlight and potentiate will be in the area of communication. NCH is committed to the core values of safety‚ accountability‚ teamwork‚ and community. These core values cannot be met without clear
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