Ideally‚ the project manager should conduct the sponsor interview(s) prior to beginning the project. The interview provides an opportunity for the project manager and sponsor to clarify and document how the sponsor will determine project success. What are the business objectives of the project? Who are the key project stakeholders? How will the sponsors measure the success of the project? Prepare for the sponsor interview by reviewing the Initial Sponsor Interview form in detail and by reviewing
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What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE‚SERVICE SERVICE Webster’s New World Dictionary -the act or means or serving To serve is to: “provide goods and services for”&“be of assistance to.” With thousand of guest encounter each day‚ it is critical for us to give exceptional service at each encounter And that’s a challenge! The Pineapple Tradition Symbol of welcome‚ friendship and hospitality
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Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
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Restaurant manager A restaurant manager is someone who is the ’face’ of a restaurant and whose main responsibilities are to deal with customer service issues‚ as well as to ensure that the food quality coming out of the kitchen is the best it can be. He or she also deals with staffing issues and ensures that everything runs as smoothly and profitably as possible. The Duties and Responsibilities 1.Supervision The managers have to oversee the activities of the kitchen and dining room. Supervisory
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UNDERSTANDING MY OWN CULTURE Bismillahirrahmanirrahim. In the name of Allah‚ Most Gracious and Merciful. If you notice from the recited words you will know that I am a Muslim and let me introduce myself as Nor Laila Binti Hassan. This story begins from 19th century‚ whereby my ancestor who is of a Siamese ethnic came from Siam or now known as Thailand to settle down in Kedah (one of the state in North Malaysia) and married one of the locals. During that time Kedah was started to be influenced
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Task 1 There are four product levels such as core product‚ facilitating products‚ supporting products and augmented products. Core product is a basic level of product selling to the consumer at every product and sells the benefits to the guest. Facilitating products are goods which are presented to guests can use for core product. As we can see that‚ core products require facilitating products but do not require supporting products. The difference between facilitating and supporting products is
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Logistics Operation Contents Executive Summary 3 Company profiles: 3 Tesco Plc: 3 Sainsbury: 4 Analysis of logistic operations of TESCO: 4 Logistics in practice: 4 Logistics replenishment policy: 5 Transportation model for national and global operations: 6 Analysis of logistics of operation of SAINSBURY: 7 Logistics practices: 7 Logistics replenishment policy: 8 Transportation model for national and global operations: 8 Comparative
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530 west 25 street Manhattan‚ NY10001 164 Avenue A Manhattan‚ NY10009 270 west 22 street Manhattan‚ NY10011 Gap (manager) Lexington avenue/59 street Manhattan‚ NY Labels for less (manager) 7 avenue/ 32 street Manhattan‚ NY Responsibilities: + Creating and managing a client based measures to increase the revenue. + Attracting new clients by implementing
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SOFT SKILLS FOR MANAGERS: As a manager‚ it has never been enough to be technically adept. You have to excel at soft skills as well. Soft skills are the personality traits‚ attitudes‚ habits‚ and behaviors you display when working with others. While good soft skills are also important for employees‚ they are critical for managers - and for those who want to be managers. Here are the ten most important soft skills managers need to master. Top Soft Skills For Managers: * Dependability Can
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that don ’t are good managers. Good managers accomplish goals through and with the efforts of others and can adapt to the ever-changing environment around them. Can you remember the best manager you ever worked for? While working for this manager‚ you were likely more productive‚ efficient‚ and willing to go the extra mile. Good managers can create commitment‚ loyalty‚ and overall job satisfaction within those they manage. The difference between good and bad managers can spell success or failure
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