"Ethical dilemma on customer service" Essays and Research Papers

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    Moral and Ethical Dilemmas in Criminalistics My career plan includes finishing school with several different degrees‚ to include; an Associate’s degree in Criminal Justice‚ a Bachelors degree in Forensics/Investigations and a Bachelors degree in Technology. One of the most vital skills I have learned in my Critical Thinking and Ethics class is the importance of critical thinking. I am a natural procrastinator and using the critical thinking skills that I have acquire‚ I believe that I may be

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    The Ethical Dilemma I was tasked with the following case from a charge nurse as part of an ethics consult. A 68 year old man was admitted to the medicine unit from Denver International Airport for altered mental status and aggressive behavior. The patient‚ from this point forward to be called Mr. Johnson‚ was found to be acutely infected from a septic wrist joint‚ but was also found to have frontotemporal dementia. Once the infection cleared‚ it was hoped that Mr. Johnson’s mental status would improve

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    Emergency Medicine and the Ethical Dilemmas Luisa Martin HCA 322 Instructor Thomas December 5‚ 2010 Picture this scenario: You are working in the emergency room of a public hospital where the   inflow of patients is higher than the available beds. You are treating an elderly man who is breathless and cyanosed. While you assess whether he has chronic obstructive pulmonary disease or heart failure‚ he becomes drowsy and starts gasping. You quickly intubate him with some difficulty‚ prolonging

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    that each organization does diligent efforts to improve transparency in financial reporting as a means for the public to regain the confidence in the business community. It is believed that information sharing is a powerful positive action and an ethical duty of business. Transparency is desirable at all level of management in each functional area‚ not only in finance. "When transparency becomes part of the corporate vision‚ it can produce long term benefits" (Hanser‚ 2003‚ p.1). Though management

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    An Ethical Dilemma: GAY MARRIAGE Gay marriage has been debated heavily in recent years. In this ethical dilemma‚ there are two sides: Those in favor of gay marriage tend to use arguments for legal matrimony‚ joint tax fillings‚ human needs‚ civil rights‚ justice‚ etc. On the other side of the issue‚ most “opponents” and defenders of the Holy Bible (God’s Word) hold religious and morals established by the founding fathers who specifically chose the Holy Bible as the basis for our Constitution.

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    for a better offer few years later. Issue: The ethical issue in this case is whether Luke should fulfill his obligations of loyalty to his company or being honest with his brother by telling the truth that might save Owen’s property from losing the value. This raise an ethical question is because Luke is related to Owen; he has to face with a situation in which there is no right or wrong answer‚ but instead a right and right answer. Ethical Lenses and Analysis: According to deontological theories

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    Social work values raise ethical dilemmas which at times occur due to conflict‚ with personal values. Social work profession is intricate and detailed‚ the role is to encourage support to those individuals and families having a variation of inevitabilities‚ including the interactions within their families that may be concerning‚ ascending from structural influences‚ poverty and conflict. Not just within their families but in society in general. Ethical concerns are combined into the belief of humanity

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    Ethics: Gay Marriage If the fetus you save is gay‚ will you still fight for its rights? (http://smartassproducts.hubpages.com) This is an ongoing ethical dilemma in our world today. With many states starting to recognize gay unions‚ and those who oppose it‚ the issues have raised many ethical questions like my opening statement. There are basically two sides to this debate: The Liberals (http://dictionary.reference.com/browse/liberal) and the Conservatives (http://dictionary.reference

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    The purpose of this essay is to present a case study that was allocated to me on my second placement setting. I will discuss some of the ethical dilemmas which I have encountered and how I have dealt with them in a professional way. Anti-oppression/discrimination and reflective practice will also be analysed in order to demonstrate how they guided me throughout my work. I will also illustrate how the theories and legislation were incorporated within my practice. Working on this case also gave me

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    Starbucks: Delivering Customer Service Starbucks: Delivering Customer Service The elusive goal of customer satisfaction has long provided companies with endless headaches and difficult decisions. In the end‚ associating specific customer satisfaction metrics to company profit and loss would provide the undeniable proof needed to make changes‚ and then invest the required capital to address any concerns. Starbucks‚ not unlike the rest of the business world‚ has found itself in the same situation

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