Hi‚ this my essay for a scholarship the essay prompt is the following: Evaluate a significant experience‚ achievement‚ risk you have taken‚ or ethical dilemma you have faced and its impact on you. (500 word limit) * Can someone help me revise it grammatically or how I can answer the question better? Thanks a bunch for correcting my other writings‚ I know I’ve been terribly annoying today with my essays. ____________________________________________________________ _______________
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understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer‚ how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial‚ public sector and third sector organisations and how they each meet customer expectations 1.3
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THE CAMBRIDGE ASSOCIATION OF MANAGERS GRADUATE DIPLOMA IN HOSPITALITY‚ TOURISM AND RECREATION. CUSTOMER SERVICE CUSTOMER SATISFACTION IN HOSPITALITY AND TOURISM INDUSTRY [A CASE STUDY OF WHITESANDS BEACH HOTEL] DONE BY : LYNETTE A. NYAGAYA CANDIDATE NO: CAM / 2008 / GD/ KEN/ 00425 PURPOSE : Fulfillment of CAM graduate diploma in hospitality‚ tourism and Recreation. [Customer service] Dated July 2008 Presented to : Cambridge Association of Managers‚ International Examinations‚ Cambridge
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style . She is extremely hard-working ‚ and there seems to be nothing that could stop her from achieving her goals Issues Lael cannot definitely determine whom of the three candidates she would like to choose for promotion . From both moral and ethical perspectives all three deserve promotion and possess their strengths and weaknesses Each of the discussed candidates has already significantly contributed into improving the overall company ’s performance . Lael is also a subordinate she has to listen
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available cash resources to the modernization of facilities in order to better compete in the 21st century.” Is a 5% stock dividend equivalent to a $1.00 per share cash dividend when shares are trading at $20 per share? Is the chair’s suggestion ethical? In this case‚ we see the problem is whether we choose cash dividend or stock dividend. But before we made our decision we must have to understand that neither cash nor stock dividend changes the shareholder’s net worth in the company (table)
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will not be marked on this; it is simply to provide your tutor with a brief outline.) Argos are a large retail company who provide products and services to the general public. Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each
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once in two minds whether to hide his true identity or to save the guiltless prisoner who was mistaken for him. If he spoke the truth‚ he would be condemned‚ which meant an end to his freedom. I have been in this situation before‚ on the horns of a dilemma‚ not knowing to do what was good for me or to help a friend. It happened in a one-period test. Since I and a girl sitting next to me had not studied it over‚ we decided to cheat by putting the book in her desk case. The test went on well until I
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1. The ethical issues in this case are employee theft‚ company resource abuse‚ conflict of interest‚ misuse of company’s confidential information‚ lying and intimidating behavior. Jack is misusing the company’s confidential information to do work for some clients outside of A&A. There is a conflict of interest because Jack represents A&A and has gained the trust of the company. Jacks’ ethical issues arise when he denied a promotion to a partner’s position in the firm‚ by stealing the company’s software
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as the scenario clearly mentioned that the mayor received those gifts to provide certain unethical favors back to the gift senders. A person may have a counter argument that those contractors were not doing something illegal but rather providing services to the city and creating more jobs. It is may be true that those contractors will contribute to city development but it eliminates the process of merit. What if there are better people with great ideas for city development‚ would they get chance
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Introduction: "The customer is always right" is a famous business slogan. The underlying truth behind this statement is recognizing that customers are the life blood for any business. Understanding the importance of good customer service is essential for a healthy business in creating new customers‚ keeping loyal customers‚ and developing referrals for future customers Important of Customer Service: Customer service is important because customer service does more than simply provide a means
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