Ethical problems in providing services to the customer In the process of providing services to the customer where many unethical practices occur‚ misrepresentation and over persuasion are the most common practice It also occur in 4 major areas a) While providing service to the customer b) How members of a business organization fulfil their duties and responsibilities c) How competitors treat each other d) Providing a price fair to the manufacturer‚ seller and buyer. Problems in providing
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Ethical Issues in Human Services Organizations Nutritional well-being plays an essential role in the overall health‚ independence‚ and quality of life of older persons as well as disabled persons. This nation has a responsibility to at risk populations such as the elderly. Today‚ there are close to 6 million seniors in the United States facing the threat of hunger. Some of these citizens were raised during the Great Depression‚ they went on to protect our independence in the Second World War and
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understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer‚ how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial‚ public sector and third sector organisations and how they each meet customer expectations 1.3
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will not be marked on this; it is simply to provide your tutor with a brief outline.) Argos are a large retail company who provide products and services to the general public. Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each
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Department of Commerce‚ Delhi School of Economics‚ Delhi University [pic] Ehtical Issues in INDIAN CIVIL SERVICES An assignment submitted in the Partial fulfillment of the Requirement for the Award of the degree of “Master of Human Resource and Organisation Development” By Rohit Kumar Singh Shivika Tandon Shweta Jatwani Shruti Sayana Mohit Yadav Rahul Kumar Acknowledgement We deem it our privilege to extend the gratitude and
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Customer service | Customer-Centric | An introduction on how to provide superior customer service skills. | | | | An informational essay on how to provide superior customer service using these seven skills: The right attitude‚ Understanding the customer’s needs‚ Clear communication‚ Dealing with difficult customers‚ Business telephone etiquette‚ Customer service and technology‚ and Serving diverse populations. The essay provided also uses examples of these situations and may include
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation
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................................................3 • Service and Technology • Service Quality • Service Middleman • Service Management • Service Design & Blueprint • Service Development Issues • New service development.....................................................................................4 • Security and Safety issues....................................................................................5 • Service Innovation...........................................
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Building an Ethical Organization Part 1 Tonia M Woods HSM/230 Ethical Issues in Human Services Organizations October 19‚ 2014 Kristin Gage Building an Ethical Organization Part 1 The following counseling center description is a fictitious organization which has been modeled as if I were the director. The organization description provides for a mission statement and values statement which blueprints the ethical development of the organization. I have further modeled this organization on psychological
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