and services. Without innovation organisations can lose their competitive edge to competitors in the market every operation department in any organisation need to develop innovative products‚ services‚ process‚ designs and manufacturing processes in order to respond to customer requirement and improve services delivery of an organisation. African organisation need to integrate operation strategy with innovation management in order to effectively compete with world-class organisation and improve their
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Introduction to Operations Management After completing this chapter‚ you should be able to: 1. Define the term operations management. 2. Identify the three major functional areas of organizations and describe how they interrelate. 3. Identify similarities and differences between production and service operations. 4. Describe the operations function and the nature of the operations manager’s job. 5. Summarize the two major aspects of process management. 6. Explain the key aspects of operations management
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DRIVE WINTER 2013 PROGRAM/SEMESTER MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDOMN (SEM 1) SUBJECT CODE & NAME OM 0010 - OPERATIONS MANAGEMENT BK ID B1232 CREDITS & MARKS 4 CREDITS & 60 MARKS Question 1 : Write short notes on : Operations as Transformation Systems : Answer : Operational transformation is a technology for supporting a range of collabouration functionalities in advanced collabourative software systems. OT was originally invented for consistency maintenance and
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Chapter-1 (Nature of Ethics) Ethical Dilemmas The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group‚ and is the “right” thing to do‚ even though doing so might not be in their own self-interest. A dilemma may also arise when a person has to decide between two different courses of action‚ knowing that whichever course he or she chooses will result in harm to one person or group even though it may benefit another. The ethical
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dynamic nature of the environment‚ where competition reaches outstanding levels and variables such as consumer demand are increasingly more difficult to analyze and predict‚ it all comes to the abilities of managers to keep their companies successful. CEO’s‚ marketing and operations managers‚ they all play a vital role in the profitability of their companies‚ no matter if they are small regional companies or large multinational corporations. Since the start of the economic crisis in 2008‚ all national
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1.0 Introduction: It is rightly said that finance is the life-blood of business. No Business can be carried on without source of finance. The financial manager is mainly responsible for raising the required finance for the business. There are several sources of Finance and as such the finance has to be raised from the right kind of source. Generally speaking‚ there are two sources of finance as follow: 1) SPONTANEOUS SOURCES: Finance which naturally arises in the course
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Chapter 1-17 Operations Management Roberta Russell & Bernard W. Taylor‚ III Organization of This Text: Part I – Operations Management Intro. to Operations and Supply Chain Management: Quality Management: Statistical Quality Control: Product Design: Service Design: Processes and Technology: Facilities: Human Resources: Project Management: Chapter 1 (Slide 5) Chapter 2 (Slide 67) Chapter 3 (Slide 120) Chapter 4 (Slide 186) Chapter 5 (Slide 231) Chapter 6 (Slide 276) Chapter 7 (Slide 321) Chapter
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Chapter 1‚ Introducing Business Ethichs What is business ethics? Business Ethics (BE) has been called an oxymoron. By an oxymoron‚ we mean the bringing together of two apparently contradictory concepts. The statement also suggests that there are not‚ or cannot be‚ ethics in business. However‚ there appears to be good reason to suggest that business ethics as a phenomenon‚ and as a subject‚ is not an oxymoron. Whilst there will be disagreements about what exactly constitutes “ethical” business
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desserts F. Inventory check for the end of the day/ regular stock count G. Review of sales Work activity list: Working hours of the general manager: 1:00 pm to 9:00 pm Time framework Duties and tasks If needed Meeting with the employees before operation starts‚ giving instructions to increase productivity 1:00 -3:00 pm Monitoring the operation of the business 3:00 – 4:00 pm Helping out with the procedure in preparing and creating the food 4:00 - 5:00 pm Ensuring cleanliness
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intertwined together and none of them can survive without the other. The aviation industry is growing at an exponential rate. The demands for an effective and efficient ground handling system became the fundamental standards in successful aircraft operation and increase in airline image. The directives adopted by the 15 member states are divided into three general models‚ US‚ EU and third party models. In the US model airlines independently provide ground handling services to their airlines and manage
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