Robbie Fitzgerald BUS3950 Case 3: McBurger Inc. 4/01/14 McBurger Inc. Quality Analysis INTRODUCTION/PURPOSE: Mr. McBurger‚ My name is Robbie Fitzgerald‚ I was hired as your operations consultant. My job is to improve the overall quality service of McBurger Inc. Based on what I received last week‚ I was told that you are experiencing an increase in customer complaints. Your biggest complaint is wait time. This is not good‚ this means customers have to wait for their food when your mission is to
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CASE 3 HARRAH´S ENTERTAINMENT: Hitting the CRM jackpot ANDREA HERNÁNDEZ PAULA BELTRÁN NICOLÁS LATORRE LORENA LEHMANN MARIA FERNANDA ROJAS Presentado a: LUIS FERNANDO CORREA MERCADEO GRUPO 2-1 ESCUELA INTERNACIONAL DE CIENCIAS ECONÓMICAS Y ADMINISTRATIVAS UNIVERSIDAD DE LA SABANA 15 DE AGOSTO DE 2014 BOGOTÁ D.C 2014-2 HARRAH´S ENTERTAINMENT: Hitting the CRM jackpot 1. BACKGROUND 2. UPDATING 3. PEOPLE
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CLINICAL TOXICOLOGY LABORATORY CONSON‚ JULIHRENE MICAR M. November 28‚ 2013 BS PHARMACY 4 CASE NO. 3. Jeh‚ a 21 year old female was brought to the ER in generalized seizures. On query‚ she was found sprawled on the floor‚ unresponsive despite her dorm mate’s efforts to wake her by shaking her and slapping her cheeks. Vomitus and unknown white tablets (INH) were littered around her. It took 15 minutes to reach the ER. During transport‚ aides claimed she went into active seizures twice with
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Chapter 1 Case Questions 1‚ 2 & 3 1. How did Domtar’s strategies align with its mission? Explain your answer. For its overall strategy during the economic downturn‚ no matter how much its operations have been changed by time and technology‚ the enduring values remain to generate growth‚ excellence‚ and pride. Domtar was among the most cost-competitive papermakers in North America. Their strengths include the best workforce in the industry‚ efficient assets‚ high-quality products‚ strong brands
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1. GSK has featured its robust ethics and compliance program‚ even a “3rd Party Code of Conduct” for suppliers. What went wrong? What are the main external and internal factors that encouraged the GSK bribery scandal in China? Which‚ in your opinion‚ are more important? Explain your position. The External and Internal Factors of GSK Bribery Scandal In China Although‚ China has been undertaking major reforms on health care since 1978‚ more than 30 years later‚ this country still doesn’t have a universal
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Lateca Ojeda February 3‚ 2015 COMSC – 120 Case Project 3-2 I am not exactly sure this is the right idea of what this assignment asks for because being that it’s a page long assignment it seems to be a lot longer had I included all the asking information. Procedure If the suspect device is a computer running the Mac OSX Operating System: Attach the external hard drive enclosure containing the target drive to the examination Mac laptop or desktop. In Finder‚ locate the forensic image file of
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Case Study 3 Challenge Summary The public school system in Washington‚ D.C. is suffering from problems with truancy‚ low student performance and crime. To make significant changes to the current state‚ a proposal to develop a new after school program to target these three problem areas. The Woodson Foundation has extensive skills in raising private funds and coordinating community efforts with that of educational professionals. Utilizing the strengths of the Woodson Foundation will be paramount
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America Online‚ Inc. Teaching Note Introduction The America Online (AOL) case is a comprehensive financial-statement analysis case. It enables students to do strategic analysis‚ accounting analysis‚ financial analysis a: and prospective analysis in a rich context. It can he used either as the first case in a course. on financial; statement analysis to set up the course framework or towards the end of the course as a comprehensive case. If it is used at the beginning‚ the instructor should be prepared for
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Case 6-3 chapter 6 Financial Statement Analysis 10th k.r. subramanyam john j. wild On September 16‚ 20X8‚ Toys “R” Us [ToysRUs.Com]‚ the world’s largest toy seller‚ announced strategic initiatives to restructure its business. The total cost to implement these initiatives yielded a charge of $508 million‚ which exceeded operating earnings from the prior year. The $508 million charge consisted of costs to close and/or downsize stores‚ distribution centers‚ and administrative functions to streamline
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COMPANY Case Harrah’s Entertainment: Hitting the CRM Jackpot Joseph‚ a 30-something New Yorker‚ recently went on a weekend trip to Atlantic City‚ New Jersey‚ where he hoped to stay at one of his favorite Harrah’s resorts and enjoy some gaming and entertainment. Unfortunately for Joseph‚ he picked a weekend when all the hotels were booked solid. But after swiping his Harrah’s Total Rewards card to play the tables‚ the pit boss came by and directed him to the front desk. He was told that a
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