APJRBM Volume 1‚ Issue 3 (December‚ 2010) ISSN 2229-4104 CONSUMER PERCEPTIONS AND BEHAVIOUR: A STUDY WITH SPECIAL REFERENCE TO CAR OWNERS IN NAMAKKAL DISTRICT Dr. S. SUBADRA‚ Assistant Professor in Management Sciences S. N. S. College of Engineering Coimbatore. Pin Code – 641 107. Tamil Nadu State‚ India. Dr. K. M. MURUGESAN‚ Assistant Professor in Business Administration Alagappa Government Arts College Karaikudi. Pin Code – 630 003. Tamil Nadu State. Dr. R. GANAPATHI‚
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Summer Project Report Format (2013) K J Somaiya Institute of Management Studies & Research Mumbai Summer Project Report Format in nutshell | |Page/Section |Page No. | | |Cover Page |
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IST THANE: A mobile phone manufacturing company and a dealer recently gave Rs 18‚900 as compensation to a resident of Mira Road in Kalyan for selling him a defective mobile. The compensation was paid following an order by theThane District Consumer Redressal Forum. The New Delhi-based phone manufacturerMeridian Mobile Pvt Ltd and the dealer had to pay the compensation to one Ravindra Raghuvanshi‚ who had purchased the Fly mobile handset for Rs 8‚900 that stopped functioning. The resident
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Introduction of Consumer Movement: The consumer is the center of all business activities. In modern days‚ it is said that the consumer is the king of the market. Business activities are carried out to satisfy‚ the wants of consumers. A commercial organization totally depends on the customer not only for its survival but also for its growth. At present customer is given top most importance and every attempt is made to satisfy the customer. But in reality‚ the position of the consumer is different
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A consumer society is a post-industrial term used to describe the fact that society is characterised more by what people consume and less by the jobs they do or goods they produce (Hetherington‚ 2009). As our relationship with consumerism has changed so too have the choices available of why‚ when‚ where and how we consume. The first part of this assignment will look at the characteristics of a consumer society‚ the choices available and identify the divisions created from unequal choices. The second
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Journal of Consumer Behaviour‚ J. Consumer Behav. 11: 21–30 (2012) Published online 20 July 2011 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/cb.366 Consumer complaints and recovery through guaranteeing self-service technology NICHOLA ROBERTSON1*‚ LISA MCQUILKEN1 and JAY KANDAMPULLY2 1 Deakin University‚ 221 Burwood Highway‚ Burwood‚ Victoria 3125‚ Australia 2 Ohio State University‚ 266 Campbell Hall‚ 1787 Neil Avenue‚ Columbus‚ OH 43210‚ USA ABSTRACT Self-service technologies
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Consumer rights in Bangladesh Bangladesh is a small country with a huge population. Perhaps it is the country with largest consumer comparing its small area. Though in many sectors Bangladesh improves but it is matter of sorrow that after 40 year of independence consumer rights are yet been introduced in a significant manner in Bangladesh. Though there is lot of organization working for human rights in Bangladesh but no organization except Consumer Association of Bangladesh (CAB) working for
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The Australian Consumer Law is the main law that protects the rights and interests of consumers and provides remedies for consumers in case of breach of the Australian Consumer Law. The text of the Australian Consumer law consists of : * Chapter 1 — Introduction: a single set of definitions and interpretive provisions about consumer law concepts. * Chapter 2 — General protections: general protections‚ which create standards of business conduct in the market. Specifically‚ Chapter 2
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QUESTIONNAIRE A STUDY OF “RISING DEMAND OF CONSUMER FINANCE” Dear Sir/Madam This questionnaire is meant for educational purposes only. The information provided by you will be kept secure and confidential. 1) From following your residence is Owned Rented Financed Company Provided Please do mention the period at current residence Years Months 2) Do you have a vehicle? Yes No If Yes‚ Two wheeler Four wheeler Other Is your
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Tiffin University Case of complaining consumer Submitted for Course Number: MKT 523 Course Title: Marketing Management Course Professor: Michael Wisnor By Li Wang 11/7/2012 Identification of the Issues The major problem faced in this case is Presto Cleaner’s poor service. They do not identify customer needs in order to match their expectations to the organization objectives. It seems like Mr.Hoffner neglects Mr.Shelton’s requirement and delays to handle this case for a long time. However
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