Telephone etiquette 1. Speak clearly. A picture paints a thousand words but the caller on the other end of the phone can only hear you. They cannot see your face or body language. Therefore‚ taking the time to speak clearly‚ slowly and in a cheerful‚ professional voice is very important. 2. Use your normal tone of voice when answering a call. If you have a tendency to speak loud or shout‚ avoid doing so on the telephone. 3. Do not eat or drink while you are on telephone duty. Only eat or drink during
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really strained.And that may result in an constant negative influence on their work. D. Key players (list individuals‚ groups or organizations who are involved in the most critical issue discussed in C): Johannes Van Den Bosch Pablo Menendez E. List appropriate cultural dimensions (they can be from different models) that impact the most critical issue discussed in C: Power distance Relationship(Individualism/Collectivism) F. Describe how is this most critical issue perceived by each
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APPEARANCE When working in other countries it is very important to pay close attention to business appearance that is appropriate in that country. Different cultures have different views on appearance and people are judged by how they present themselves. When working for a large business company in Mexico‚ men should wear conservative dark suits (Nicole‚ 2012). Some days a white shirt is worn when an occasion is more formal than a regular‚ everyday meeting. On other days‚ men may have an opportunity
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and E-business Electronic business (e-business) is a general concept covering any form of a business transaction or information exchange executed using information and communication technologies (Whiteley‚ 2000). E-business may take place between firms (B2B)‚ between firms and their customers (B2C)‚ or between firms and the government (B2G). Task 1 – The Scope of E-Business a. Differentiate between business to consumer (b2c) and business to business (b2b) transactions. B2B (business to business):
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Introduction to E-Business and E-Commerce David Chaffey‚ E-Business & E-Commerce Management ‚ 5th Edition‚ © Marketing Insights Limited 2012 Slide 1.2 Learning Outcomes • Define the meaning and scope of e-business and e-commerce and their different elements • Summarize the main reasons for adoption of e-commerce and e-business and barriers that may restrict adoption • Outline the ongoing business challenges of managing e-business and e-commerce in an organization. David Chaffey‚ E-Business
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Business Writing Portfolio Jordan Pappas COM/285 February 27th‚ 2011 Randi Plante Business Writing Portfolio Part I: Business Writing Steps. Audience: Store Manager Store Employees Customers and the public Message Format: Business Letter- Store Manager Business Memo- Store Employees Email Message- Customers and Public Part II: Portfolio Letter: 1456 Duke St. Alexandria‚ VA 22314 February 27‚ 2011 Dear Store Manager‚ Due to rising gas prices store policy on employee
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PROJECT REPORT ON “BUSINESS PLAN FOR PROVIDING E-SERVICES CUSTOMERS”FOR PROPOSED COMPANY “iA SERVICES” A report submitted to IIMT‚ Greater Noida as a partial fulfillment of full time Post Graduate Diploma in Business Management. Submitted To: DR.D.K.GARG (CHAIRMAN )IIMT Submitted By: ANURAG VISHWAKARMA ENR-BM 18019 BATCH- 18th ISHAN INSTITUTE OF MANAGEMENT & TECHNOLOGY 1A‚ KNOWLEDGE PARK-1‚ GREATER NOIDA ‚ Dt.G.B.NAGAR(U.P.) Website- www.ishanfamily.com E-mail- Ishan_corporate@yahoo.com
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Business Writing Portfolio Georgina E. Inzunza COM/285 1 July‚ 2010 Mary Beth Hartleb Business Writing Portfolio Part I: Business Writing Steps: In considering addressing changes within a retail store operations to three sets of stakeholders of a retail clothing chain‚ specific preparations must be attained. First‚ one must draft a business letter addressed to the store managers‚ a business memo addressed to the store employees‚ and an Electronic Mail or e-mail addressed
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Fundamentals of e-Business Menards e-Business Plan Company Description Menards is a chain of home improvement stores in the Midwestern United States. Menards sells building materials‚ hardware‚ electrical‚ wall coverings‚ plumbing‚ housewares‚ floor coverings‚ cabinets‚ appliances and much more. Menards is a privately held franchise headquartered in Eau Claire‚ Wisconsin; the company has 252 stores in 12 states: Ohio‚ Michigan‚ Indiana‚ Illinois‚ Wisconsin‚ Minnesota‚ Iowa‚ Missouri‚ Nebraska
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Etiquette & Customs in Japan Meeting Etiquette . Greetings in Japan are very formal and ritualized. . It is important to show the correct amount of respect and deference to someone based upon their status relative to your own. . If at all possible‚ wait to be introduced. . It can be seen as impolite to introduce yourself‚ even in a large gathering. . While foreigners are expected to shake hands‚ the traditional form of greeting is the bow. How far you bow depends upon your relationship to the
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