DRIVE WINTER 2013 PROGRAM/SEMESTER MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDOMN (SEM 1) SUBJECT CODE & NAME OM 0010 - OPERATIONS MANAGEMENT BK ID B1232 CREDITS & MARKS 4 CREDITS & 60 MARKS Question 1 : Write short notes on : Operations as Transformation Systems : Answer : Operational transformation is a technology for supporting a range of collabouration functionalities in advanced collabourative software systems. OT was originally invented for consistency maintenance and
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Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
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Woolworth levels of operation and mechanisation Level of operations refers to the scale of food production and the amount of sophistication of the technology used. The various levels of operation and mechanisation include household‚ small business‚ large company and multinational. Woolworths is a large company. A large company is characterised by a range of stores across Australia‚ large scale food production and selling‚ stores including industrial equipment‚ high turnover and a large number
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operation management • Executive Summary Operation management is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive
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Ma. Teresa F. Refrea Nov. 12‚ 2013 Mrs. J. Pagne Resort Operation -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- History of Resort Operation A resort is a place used for relaxation or recreation‚ attracting visitors for vacations and/or tourism. Resorts are places‚ towns or sometimes commercial establishment operated by a single company. Towns which are
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170 countries worldwide under such brand names as Whirlpool‚ KitchenAid‚ Roper‚ Estate‚ Bauknecht‚ Ignis‚ Laden‚ Polar‚ Brastemp‚ Consul‚ and Eslabon de Lujo. Whirlpool launched several initiatives in operations management in the 1990s and early 2000s‚ the company began restructuring its operations in the early -1990s to orient itself to changing market conditions. As a part of its operational restructuring‚ the company set up several cross-functional teams for key product areas‚ entered into several
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Coursework of Operations Management Comparison and contrast of operation problems among Executive Holloware ltd.‚ Oilpartz ltd. and London zoo Summary In this article‚ three operations management related cases are studied and analysed. The writer compares and contrasts similarities and differences in these cases in the following aspects: the transformation process model‚ types of operations‚ the objectives of operations. By looking into more detailed problems in each case‚ those more complex items
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4.709 Operations Management Individual Assignment Lecturer: Mr. Ray Ninow Bhawana Vohra – ID No. 20140195 Total words: 1869 1. Custom Fabricators Company (a) The balance of Customer Service and Resource utilization Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Customer Service is defined by three
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between operations‚ marketing and product/service development at Acme Whistles? Page 3 2. Oxfam International case study What are the main issues facing Oxfam’s operations managers? Page 4 3. Formule 1 & Mwagusi Safari Lodge 3.1 For each hotel‚ what is the role of technology and the role of operations Page 6 staff in delivering an appropriate level of service? 3.2 What are the main differences in the operations management
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The Historical Development of Carrefour and its Competitive Advantage in Taiwan- An Analysis on the Basis of Customer Value Pei CHAO Assistant Professor‚ Department of Marketing and Distribution Management National Koahsiung First University of Science and Technology 1 University Road‚ Yuanchau‚ Kaohsiung 824‚ Taiwan‚ R. O. C Tel: 886-7-6011000 ext. 4224; Fax: 886-7-6011043 E- mail: peichao@ccms.nkfust.edu.tw Hitoshi TSUCHIYA Senior Instructor‚ Department of Marketing and Distribution
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