DSME 2030 Operations Management Introduction to Operations Management Sean Zhou CUHK Business School CUHK DSME 2030 Page 1 Why is so Successful? Founded in 1971‚ based in Memphis‚ Tennessee‚ with $44.3 billion annual revenue in 2013 Serve 220 countries and regions‚ 300 thousand employees Deliver 3.4 million packages daily with 654 planes and 43‚000 trucks Multiple divisions/operating units: FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Services Fast and reliable On-time
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corporate strategy and use cross-functional interactions. Customer-driven Strategies Operational strategies should include customer-driven approaches to meet the needs and desires of a target market. To do so‚ a company must develop strategies that evaluate and adapt to changing environments‚ continuously enhance core competencies and develop new strengths on an ongoing basis. When evaluating environments‚ a company should monitor market trends to take advantage of new opportunities and avoid possible
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test1. The four decision areas in operations management are: A) Planning‚ technology‚ inventory‚ control B) Process‚ quality‚ capacity‚ inventory C) Process‚ quality‚ technology‚ capacity D) None of these 2. Capacity decisions: A) Include forecasting and scheduling B) Include inventory control C) Require management of personnel D) None of these 3. Inventory decisions and control systems involve: A) Determining what to order‚ how much to order and when to order B) Tracking the flow of
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University of Phoenix Simulation Review Paper Beryl Powell HCS/405 Instructor: Mr. Watts November 4‚ 2008 To evaluate the development of a hospital one must acknowledge the strength and aspects of the financial operations on a daily basis. A financial consultant must recognize the turnaround time and implement a plan of action to maintain the revenue for the hospital. Also‚ provide the best inputs on the issues of the organization. As a financial consultant for Elijah Health Center all avenues
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Introduction Mobi Plus Ltd produces mobile phones for sale in various shops and supermarkets. In today’s competitive market where mobile phones have a short product life cycle‚ it is important for producers to develop and market products that not only meet the customers demand for features and applications at a certain price level but also generate the desired profits to make it a viable business model. This essay analyses the benefits and limitations of using target costing and life-cycle costing
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is to….. by ……with recommendations……”) The purpose of this paper is to raise productivity and profitability at the Portland Plant by improving upon performance objectives with recommendations on forecasting methods‚ process layout‚ appropriate technology‚ production approach‚ inventory approach‚ and a quality approach with tools to manage‚ measure‚ and assess quality. Analysis Operations Strategy and Performance TIMELINE: After being informed by HP of a curling problem with ink-jet
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Kraft Foods In The Era Of The Category Killer Bryon K. Langenfeld & Rebecca J. Morris (faculty supervisor) University of Nebraska at Omaha Case Objectives and Use This case permits students to examine the forces of change that were reshaping the business environment for companies in the food manufacturing industry in the twenty-first century. The case also illustrates the pressures that powerful customers (such as Wal-Mart) can have on industry profitability and the strategic choices of
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TECHNOLOGY ON THIS BUSINESS. THEN DISCUSS WHAT CORPORATE SOCIAL RESPONSIBILTY IS AND HOW A BUSINESS CAN TAKE ADVANTAGE OF IT. Operations management is concerned with overseeing‚ designing and controlling the process of production and then turning raw materials and resources into outputs of finished goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements. Qantas
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intertwined together and none of them can survive without the other. The aviation industry is growing at an exponential rate. The demands for an effective and efficient ground handling system became the fundamental standards in successful aircraft operation and increase in airline image. The directives adopted by the 15 member states are divided into three general models‚ US‚ EU and third party models. In the US model airlines independently provide ground handling services to their airlines and manage
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1. Introduction An organization’s operations function is concerned with getting things done i.e. producing goods and/or services for customers. Effectively‚ the main objective of the operations function is to produce those goods and services required by customers whilst managing resources as efficiently as possible. 2. RELATINSHIP WITH OTHER ORGANIZATIONAL FUNCTIONS The operations function lies at the heart of any organization and interacts with all the other functions. Although
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