Delivering Learning and Development Activities: Customer Service Presentation Review 3.1 Feedback When planning and presenting my training session a factor that influenced it was my own knowledge of customer service training. Like others I taught‚ I had already gone through the process at work. I learnt the basic principles and adapted this in the workplace to provide excellent customer service. According to Don Kirkpatrick (2006) "Trainers must begin with desired results and then determine
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Capps has provided me with is‚ full of tested hypothesis proving the theory of how our society is prepositioning our personas. As people we see ourselves naturally as kind‚ friendly and honest. However‚ were more like a chameleon because we change based on our surroundings. You may not notice but others do and it shows a whole lot about who you truly are. These tests were made by scientist and the police forces to find how people truly act in different surroundings. The first Test‚ the series of blue
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How failure affects us “Our sense of worthiness‚ that critically important piece that gives us access to love and belonging‚ lives inside of our story.” This quote‚ from shame and vulnerability researcher Dr. Brené Brown‚ underlines the importance of our story as a whole. All our experiences have a meaning and a role. The bad‚ as well as the good‚ makes us who we are. One of the experiences that has a deep impact on us is failure; however‚ that is a experience we don’t easily accept or include in
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17 September 2013 How Violent Media Affects Children’s Behavior Media these days are becoming very violent. Children are our future. There are many incidents involving children being influenced by violent media now a days. Violent media can be found in video games‚ movies‚ and even music. First of all‚ some parents may think “Just because my child kills people in video games‚ does not mean they will end up being a serial killer.” Well Dr. Phil states‚ "The number one negative effect is they
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Dallas Golden Ms. Gillespie English 101 – H2 September 12‚ 2013 Learning How to Become a Massage Therapist All in all‚ my massage career was not only financially rewarding but emotionally satisfying as well‚ knowing that I was helping people overcome their stresses in life and helping them live a healthier life with less pain. It all started with rubbing my grandfather’s feet as a kid. Who knew that I was developing my sense of touch for the relief of stress when competing with my brothers to
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As stated by Nadine Gaab in George Hicks article “How Playing Music Affects The Developing Brain” Nadine says‚ “that if you play a musical instrument‚ especially if you start early in life‚ that you have better reading skills‚ better math skills‚ et cetera” (Hicks ) . Nadine is stating that through her research she
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I think distance can effect relationships in several ways‚ depending on the situation‚ the kind of relationship‚ also how or if the relationship is maintained. Fortunently I haven’t had to part from close relationships often‚ but I can share two examples in which distance had an opposite effect. I grew up in a small town‚ there was only one school that went from kindergarten thru eighth-grade. So with the exception of the occational "new student" the people in my class had known me since I was
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WATER: The earth and our bodies are made up of mostly water. We use water on a daily; bathe‚ drink‚ cook‚ water our lawns and plants‚ and play in. With a growing population‚ our water supply is becoming low‚ making us to have to cut back on watering our lawns and water use. Then‚ there are factories dumping harmful wastes into our drinking water‚ making it harmful for people to use water. All the chemicals that are dumped into our water can cause cancer and other health issues. In other countries
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Exercise impacts the work that your body and cells do by having your systems work harder to produce more energy faster. It also helps to pump blood more quickly so that oxygen and glucose reach mitochondria faster. It works to increase heart rate and produce/exert carbon dioxide faster. Before exercise‚ the bromothymol took an average of 8.1 seconds to change its color. During exercise‚ however‚ we start to notice a gradual change. With an average of 6.2 seconds‚ it took the BTB 1.9 seconds less
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How Domestic Violence Affects Children It has been well documented that children exposed to domestic violence suffer many forms of trauma‚ particularly children who witness violence inflicted by one parent on the other parent. To begin‚ Domestic Violence is typically not about one incident of actual violence but a sustained pattern of abusive behaviors and attitudes that may escalate over time. Threatening words and gestures become part of a pervasive atmosphere of fear. The intimidation is frequently
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