Marketing & Operations Strategy Business Report 1.0 INTRODUCTION This report proposes to discuss the current marketing and operations strategies utilised by the Dangote Group of Nigeria - in order to deliver sustainable customer value to consumers within Nigerian market. This sustainable customer value is delivered in an attempt to ensure the safety of market share‚ and increase the profitability and revenue of the existing organisation. This report will also investigate Dangote’s ability
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Within the Preamble of the ethical standards for Human service professionals its states that a human service professional offers aid to those that need assistance within the communities and within different environments. (www.nationalhumanservices.org) There are values that are important to uphold as a human service professional showing respect and dignity to all people regardless of race‚ economic standing‚ or religion. In addition‚ they must act with honesty‚ objectivity‚ and integrity while helping
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PROJECT REPORT ON “BUSINESS PLAN FOR PROVIDING E-SERVICES CUSTOMERS”FOR PROPOSED COMPANY “iA SERVICES” A report submitted to IIMT‚ Greater Noida as a partial fulfillment of full time Post Graduate Diploma in Business Management. Submitted To: DR.D.K.GARG (CHAIRMAN )IIMT Submitted By: ANURAG VISHWAKARMA ENR-BM 18019 BATCH- 18th ISHAN INSTITUTE OF MANAGEMENT & TECHNOLOGY 1A‚ KNOWLEDGE PARK-1‚ GREATER NOIDA ‚ Dt.G.B.NAGAR(U.P.) Website- www.ishanfamily.com E-mail- Ishan_corporate@yahoo.com
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Realigning Service Operations Strategy at DHL Express Tim Coltman University of Wollongong – Centre for Business Service Science‚ Wollongong‚ New South Wales 2522‚ Australia tcoltman@uow.edu.au John Gattorna Macquarie University – Macquarie Graduate School of Management 2000‚ New South Wales‚ Australia‚ john@johngattorna.com Stuart Whiting DHL - Express Global Head Office‚ Bonn‚ Germany‚ Stuart.Whiting@dhl.com This paper describes the approach that DHL used to respond to aggressive revenue
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French Revolution represented a massive break with the past and‚ paradoxically‚ made people much more “history-conscious” than ever before. Thus‚ it was in the nineteenth century that history became the “Queen of the Sciences” and earned a permanent place in the academy. The man responsible for elevating the study of history to a new plateau was the German historian Leopold von Ranke (1795-1886). Ranke’s contribution were threefold: (1) he played a leading role in establishing history as a respected
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phenomena and‚ later on‚ quantitative studies follow to test the validity of propositions formulated in previous qualitative studies. Consequently‚ quantitative methods are more common in the positivist tradition‚ while qualitative methods are more common in interpretivism. There are now general guidelines as to when a qualitative or quantitative method is more appropriate. 5.2 research design classifications The essentials of research design: * Activity- and time-based plan; * Always based
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Airlines Business Operations Southwest Airlines continues growth during challenging times with no its low price‚ no frills and good customer satisfaction‚ setting themselves apart from the competition. Organizational change is part of the culture that successfully allows Southwest Airlines to set itself apart. The airline industry is subject to external forces such as fuel prices‚ labor costs‚ passenger economic status‚ and public perception. Southwest Airlines has developed a successful business model
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purchasing services Services account for about 71 percent of the gross national product (GNP) and 75 percent of the employment in the United States (West 1997). A study sponsored by GAPS Research (formerly the Center for Advanced Purchasing Studies) found that in a cross-section of 116 large organizations‚ over half of the purchase dollars (54 percent) were spent on services (Fearon and Bales 1995). Consequently‚ purchasing departments are becoming more involved with the purchase of services. According
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Range of service provisions in health and social care In healthcare‚ hospitals provide considerable services through Doctors/GPs surgeries to citizens. They practice health check-up‚ give medications or vaccinations for health impairments. In cooperation with pharmacists‚ they provide health education and advice (e.g. about smoking)‚ dietary and maternity’s services. Care Home services provide medical and emotional care and support for elderly people. They give assistance and safeguarding to those
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prompted the development of self-service technologies. Self-service technologies (SSTs) are the technological interfaces that allow customers to co-produce the services to serve by their own. It has brought significant changes to service retailers as it has changed the way that how firms provide services to customers and how customers interact with firm. It enables customers perform entire services by themselves without direct assistance from employees and makes service transactions become more accurate
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