IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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PROMOTE GOOD PRACTICE IN HANDLING INFORMATION IN HEALTH AND SOCIAL CARE SETTING Assignment task HSC038 The Data Protection Act 1998 established principles for managing electronic and paper held client records also gives individuals right of access to info. Held about them on computers and allows personal data to be disclosed to certain parties when essential. The Access to Health Records Act 1990 provides anyone over 16 to see their health records unless there are compelling reasons to deny access
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• Continued reform and improvement of health and social care is expected to continued to be a societal and governmental priority . This is likely to lead to further changes in the way that services are governed‚ funded and structures. • The Authority has witnessed good practice and seen improvements in the care and support provided to many of the most vulnerable adults and children in residential care. For many services further improvements are required to ensure that they meet National Standards
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Unit 32 PRINCIPLES OF PERSONAL DEVELOPMENT IN ADULT SOCIAL CARE SETTINGS Question1. 1 Explain what is reflective practice? Reflective practice is a process where you stop and think about what you are doing. You critically look at an event after it happened evaluate your actions and adjust what you did if necessary. Did I work safely? Did I use all the knowledge available about the client when I decided what to do?
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Samantha Reeder. Work in Partnership in Health and Social Care. Understanding Partnership Working There are many advantages to partnership working. The main advantage being‚ that when all partnerships work together it enables the service user to have a better quality of life and sustain authority and freedom over their own lives. Good Partnership working between individuals and health and social care providers will encourage compliance with care as well as promote a positive outlook with a
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Claire Lewis Understand employment responsibilities and rights in health‚social care Task B: Your role Bi. Describle the terms and conditions of your employment as set out in your contract of employment or employment agreement The terms and conditions of your employment are a statement and instruction of what the employer’s expect of their staff and your job description. Employer’s expect their staff to read and follow the policy and procedures that the home have. to attend all training
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will also investigate the criticisms that arise within it. In the past‚ managers considered workers as machinery that could be bought and sold easily. To increase production‚ workers were subjected to long hours‚ miserable wages and undesirable working conditions. The welfare of the workers and their need were disregarded. The early twentieth century brought about a change in management and scientific management was introduced. This sort of management‚ started by Frederick Winslow Taylor‚ emphasised
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Personal protective equipment or standard precautions plays a major role in the healthcare industry today. Personal Protective Equipment protects healthcare professionals from hazardous materials that can harm or produce any type of injury. Highly infectious disease produced by the virus‚ bacteria‚ and fungi could be easily spread by contact or body fluids‚ some of this infectious could also cause the death and increases the rate of nosocomial infections among healthcare providers and patients.
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Task 1 (A01) Using a variety of research methods write an in depth account about the different types of communication as found in Chapter 2 –Communication in Care settings. This must include strengths and weaknesses and examples of how they can be used in any Health and Social care context. Written communication. Oral communication. Computerised communication. Special methods to include Braille‚ makaton ‚ hand alphabet‚ sign language Task 2 (AO1) Discuss how communication
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as possible‚ by providing care and support to individuals and families. Please see below some examples: 1. To perform basic personal care tasks as outlined in the Clients care plan 2. To help prepare and cook meals if outlined in the care plan 3. To create and maintain good communication with Service User’s including those who may have communication difficulties. 4. To undertake housekeeping‚ household cleaning and laundry duties as requested if outlined in the care plan. 5. Administration of
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