Chapter 6 Tax matters 1、 Why have tax? The Collins Concise English Dictionary (1992. P 1383) defines the word “tax” as: “a compulsory financial contribution imposed by a government to raise revenue‚ levied on income or property‚ on the prices of goods and services‚ etc. and to levy a tax on (persons‚ companies‚ etc.)” (Clinton Alley‚ 2008). there are several reasons can explain the existence of tax: The main function of taxation is the fiscal one. It is through fiscality that taxes play their
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Sino College Customer Relations Management Strategies Victor Chak Billy Keung Jonathan Cheung Customer Relationship Management (BMC 333) Kenneth Ng 22/11/2013 Table of Contents Introduction 1 Contents 2 1.Organization background 1.1 Weakness in CRM strategies 2.1 2.New mission statement 2.1 Slogon & core value 2.2 Target market selection 2.2 3.New Loyalty program 2.4 4.General Customer relations strategies 2.5 Conclusion Reference Introduction
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“Women charge that date rape is the hidden crime; men complain it is hard to prevent a crime they can’t define. Women say it isn’t taken seriously; men say it is a concept invented by women who like to tease but not take the consequences” (Gibbs‚ 1991). What is the extent of a woman’s responsibility in date rape? There is no doubt that physically forced rape is a crime. In most jurisdictions‚ there is no legal distinction between rape committed by a stranger‚ an acquaintance‚ friend‚ or lover‚ and
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quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile
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09/06/11 Charismatic life Character Matters The English word “character” is from Latin root that means “engraved”. In the book says that character is the composite of virtues and values etched in that living stone‚ will define its true worth. In my point of view character is directly related to personality‚ which means the way to act. Character is the sum of virtue‚ vices and habits. God can teach us virtue‚ but we must want it. The word virtue derives from the Latin word for strength
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INTRODUCTION TO CUSTOMER SATISFACTION Whether the buyer is satisfied after purchase depend on the offers performance inrelation to the buyer expectation. In general satisfaction is a person’s feelings of pleasure or disappointment resulting from comparing a products perceived performance relation to his/her expectations. If the performance falls short of expectation‚ the customer is dissatisfied. If the performance matches the expectationcustomer is satisfied. If the performance exceeds the expectation
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CASE 2: Building Capabilities at the Westward Hilton SYNOPSIS This case describes the efforts of Hiller Hotels to turnaround the operating performance of the Westward Hilton‚ a hotel they purchased out of bankruptcy when the previous owner was forced to sell the property. The general manager charged with the turnaround‚ Peter Green‚ began by developing a clear strategy and then innovatively devising human resource activities to implement his vision. Peter Green is now the executive vice president
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to communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends‚ fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisations
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Journal of Business Management Vol. 5(1)‚ pp. 187-195‚ 4 January‚ 2011 Available online at http://www.academicjournals.org/AJBM DOI: 10.5897/AJBM10.951 ISSN 1993-8233 ©2011 Academic Journals Full Length Research Paper A study of customer satisfaction‚ customer loyalty and quality attributes in Taiwan’s medical service industry Hsiu-Yuan Hu1‚ Ching-Chan Cheng2‚ Shao-I Chiu3* and Fu-Yuan Hong3 1 Department of Food Technology and Marketing Management Taipei College of Maritime Technology
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mobility models and quality of service. The CBR (Constant Bit Rate) and TCP (Transmission Control Protocol) are mobility and traffic models. These models perform a significant role in calculating the performance of routing protocols. The scope of this paper is to compare and evaluate the performance of TCP against CBR traffic models using AODV routing protocol. Problem statement Multimedia applications typically have an advanced bandwidth necessity as contrast to
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