INDIAN INSTITUTE OF MANAGEMENT LUCKNOW Written Executive Communication PROJECT REPORT Citibank – Performance Evaluation Submitted to – Dr. Payal Mehra Date – 26/10/2012 Submitted By Group 8‚ Section C Anuradha Tyagi (PGP28128) Aditya Singh (PGP28158) Bholendra P.Singh (PGP28143) K. Aditya Das (PGP28139) Vishal Raju (PGP28155) Shweta J. (PGP28159) Table of Contents 1. Abstract 2 2. Brief Overview of the current situation 3 3. Strategy for Case Analysis
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OBJECTIVES * One of the major objectives of the case is that Citibank has aligned its new performance evaluation process to inculcate non financial measures in the performance evaluation and thereby highlighting the importance of diverse set of measures for evaluating performance it has been a year since the California division has introduced this change through a new performance scorecard and Citibank has to make sure that the change is communicated throughout the organisation. * The Citibank
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Business Plan Evaluation: Zara Restaurant & Lounge (Revision) After completing my first evaluation of Zara’s business plan I could not help but feel that I had missed something in my analysis. It was over the next week that I realized that I had failed to thoroughly evaluate the plan. At a glance‚ I thought the Zara concept was intriguing and as a bonus‚ aligned with my own dream to open a restaurant. I wanted to believe in the plan so much that I missed its weaknesses. Having time to review
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Signature:…………………… Date:………… Background The case discuses about the evaluation of performance of James McGaran‚ Branch Manager of Citibank in Los Angeles by his Area Manager‚ Lisa Johnson‚ and the discrepancies that crept in during the evaluation process. In the case‚ it can be seen how Lisa Johnson had failed to reflect some of the performances properly leading to a stalemate position in the performance evaluation of an efficient manager like James McGaran. James McGaran was a branch manager
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Evaluation of Maladaptive Behavior Maladaptive behavior is commonly observed in children who have troubled family lives or low self esteem (Maladaptive Behavior‚ 2003). In this case‚ there could be several reasons that the child is exhibiting and engaging in maladaptive behavior related to his environment at home. Using a variety of theories of moral development as well as a question-answer evaluation of the parenting styles of the child’s parents‚ the maladaptive behavior seen in the child as well
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Statement of the ProblemThe California Division of Citibank has introduced a new performance scorecard to highlight the importance of a diverse set of measures in achieving the strategic goals of the division. Among the new measures introduced was a customer satisfaction indicator. Unfortunately‚ James McGaran‚ the manager of the most important branch and who consistently delivers impressive financial results scored "below par" on customer satisfaction. Frits Seeger‚ President of Citibank California
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identifying risk factors for disease and determining optimal treatment approaches to clinical practice. Surveillance is defined as the ‘ongoing systematic‚ collection‚ analysis‚ and interpretation of health data essential to planning‚ implementation and evaluation of public health practice closely integrated with timely dissemination of this data to those who need to know’. Surveillance means to watch over with great attention‚ authority and often with suspicion. (Shweta 2002) Monitoring adherence with
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COSTING SUPPORT AND COST CONTROL IN MANUFACTURING A COST ESTIMATION TOOL APPLIED IN THE SHEET METAL DOMAIN PROEFSCHRIFT ter verkrijging van de graad van doctor aan de Universiteit Twente‚ op gezag van de rector magnificus‚ prof.dr. F.A. van Vught‚ volgens besluit van het College voor Promoties in het openbaar te verdedigen op vrijdag 3 mei 2002 te 15.00 uur. door Erik ten Brinke geboren op 15 maart 1973 te Hardenberg Dit proefschrift is goedgekeurd door: de promotor prof.dr.ir. H
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Budgetary control is part of overall organisation control and is concerned primarily with the control of performance. The use of budgetary control in performance management has of late taken on greater importance especially as a more integrative control mechanism for the organisation. Discuss. “It’s clearly a budget. It’s got a lot of numbers in it” (George W. Busch 2005). This definition of a budget can be supplemented using the Oxford dictionary‚ which states that a budget is an estimate of
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This pack comprises ACC 544 Week 6 Reporting Options‚ Evaluation Criteria‚ and Information Technology Controls Business - Accounting · Imagine you are a company controller. · Identify the internal control reporting options. · Create criteria against which the options may be evaluated. Include internal controls for IT. Run for a low level or uncontested office within the student government association in your sophomore year. Getting into the bottom rung easily can help
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