Assignment 2: Evaluation Final Due Date: 12th of October 1 EDUC321 Assignment 2 Bek Mellefont 220043765 Section A- Reflection on Supervising Teacher Report. Throughout the entirety of my seven week practicum‚ I was constantly supported by my supervising teacher. I was continually provided with feedback‚ and if that feedback related to something I needed to work on‚ I strived to do my best to work on that area‚ and this was as aspect I was praised on in not only my evaluation report but
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1. JetBlue’s Mission David Neeleman found JetBlue in 1999 with the mission “to bring humanity back to air travel". This goal is achieved by creating a company that offers comfortable‚ friendly travel at low fares and by this to differentiate themselves from the mass. JetBlue has always identified itself as a customer service company first‚ focused on providing customers a unique experience on every flight and with every interaction with JetBlue. (Annual report‚ 2005) 2. Brief STEP (social‚
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School of Management MCNY Professor Noreen Kentish Management Information Systems Assignment 2- JetBlue Turbulence Individual Case Study/Synopsis Date: 1/31/11 JetBlue Airways was created with the primary purpose to provide low cost American flights with “top-notch customer service” at budget prices. On the stormy day of February 14‚ 2007‚ their airline service was tested to the extreme. JetBlue initially serviced passengers between New York and Florida and then expanded rapidly. By the end
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of your school‚ your students and your community. What is an evaluation plan? An evaluation plan is a short summary of what needs to be evaluated‚ what information needs to be collected‚ and how you are intending to collect this information. An evaluation plan is much easier to develop if you have a clearly defined goals‚ objectives and strategies‚ as they act like the foundation for the evaluation. Why have one? An evaluation plan can help you to: • make clear what you want to evaluate
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Amarsingh’s behavior violated corporate policy about the treatment of customers‚ being terminated appears to be a drastic decision. Customers traveling today are more frustrated by delays and perceived service lapses. As the vice president of JetBlue‚ I would look at the situation and come up with a solution to better protect my employees as well as send a clear message that we are committed to customer service. The employees are trained on how to respond to irate customers‚ but all scenarios
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JetBlue Airways Case Study Analysis Problem Definition The situation described in “JetBlue Airways: Regaining Altitude” is one that‚ unfortunately‚ more than a few people have experienced. The many problems that unfolded in the course of only a few short days‚ were all caused by one main issue‚ a lack of communication and communication training in a crisis situation. Company Objectives What once was a vision has now become a reality that defines JetBlue as a company. Neeleman
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Week 1 Evaluation Paper Restaurants are a very huge industry and have the option of succeeding or failing depending on what and how they go about advertising and promoting their concepts. Moreover‚ restaurants have many critics that can affect their business as well. Everyone’s opinions on overall dining experience differ from one another. My best friend dined Bombay Chopsticks and didn’t have positive feedback. I wanted to go there as well for a long time‚ so my boyfriend and I went on a dinner
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PROJECT DESCRIPTION Evaluation Systems and Systems Evaluation: Building Capacity and Tools for Enhancing STEM Education Evaluation This research is designed to enhance the capability of the field of evaluation to develop more effective evaluation systems and to conduct more rigorous systems evaluation. By evaluation system we mean the comprehensive and integrated set of capabilities‚ resources‚ activities and support mechanisms for conducting evaluation work. By systems evaluation‚ we mean the assessment
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CASE STUDY: JetBlue Airways & Organizational Development: Partners for Change Michael Morales March 30‚ 2012 Table of Contents Abstract ………………………………………………………………………………...3 Introduction …………………………………………………………………………….4 Stage 1 - Entering and Contracting …………………………………………………….5 Stage 2 - Diagnosis ……………………………………………………………….........6 Stage 3 - Planning and Implementing ………………………………………………….9 Stage 4 - Evaluating and Institutionalizing …………………………………………....10 Conclusion ………………………………………………………………………
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I. Case Problem: The Hands-On CEO of JetBlue The first thing you notice when getting on board is the new car smell. “No wonder” says the flight attendant hearing your remark. She points to a metal plaque n the doorway rim that says the Airbus A320 was delivered 1 month ago. Other notable features are the free cable on your personal video screen and the leather seats. Flight attendants are trained on how to give service with a retro flair. All attendants have to learn to strut proudly‚ as if
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