CUSTOMER RELATIONSHIP MANAGEMENT--- CRM Keeping customers for life What is CRM:? It is a process or methodology used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them. CRM is as a process that will help bring together lots of pieces of information about customers‚ sales‚ marketing effectiveness‚ responsiveness and market trends. CRM helps businesses use technology and human resources to gain insight into the behavior of customers and
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MOBILE TV: CHALLENGES AND CHANGING VALUE CHAINS Shwetha.R and Sowmya Parvathi B Department of Computer Science Vivekananda College of Engineering and Technology Puttur chetanaraorayi@gmail.com 15bhatsowmya@gmail.com Abstract— This paper intends to provide a techno-economic overview of the Mobile TV business and its business models. Recent trials have shown that a large number of people would like to consume mobile TV and few people doubt that this service will eventually be offered in the majority
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Mobile banking: Operative guidelines‚ Need and Security in Indian Banks Prof. Ashish K. Vyas‚ vyas.ashishk@gmail.com Contact: 9422366894 Dnyanganga Institute of Career Empowerment and Research‚ Pune. Abstract: Revolutionary development in IT has impacted on individuals and business. Mobile banking is an essential technological innovation to change the structure and nature of banking. To sustain business competitiveness‚ many banks are transforming from their traditional approach to modern approach
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Content Analysis Research Methods Joanna Blanco-Velo What is content analysis? “…a systematic‚ replicable technique for compressing many words of text into fewer content categories based on explicit rules of coding .” (Berelson‚1952) "any technique for making inferences by objectively and systematically identifying specified characteristics of messages" Holsti (1969) not restricted to the domain of textual analysis‚ but may be applied to other areas Forms of content analysis • Quantitative
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Other Telephones - Other The advantages and disadvantages of owning a mobile phone By: Wayne Leon Learmond • Published: December 5‚ 2013 Long gone are the days when people would search around desperately for loose change in order to use the public phone box. Long gone are the days of standing in queues in all weathers in order to wait for that all-important phone call - if one did not have a land-line phone at home. Mobile phones have freed us from all of the inconveniences of the way we
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2011 International Conference on Communication Systems and Network Technologies Token Based Authentication using Mobile Phone Parekh Tanvi SIMS‚ Indore tanvi.parekh@sims-indore.com Gawshinde Sonal SSSIST‚ Indore sonal209@yahoo.co.in Sharma Mayank Kumar IET-DAVV‚ Indore leomayank @yahoo.com Abstract: Digital identity is the key representation of user and getting most crucial subject for information security. The password based authentication is weak solution and no longer adequate. User select static
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RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND MOBILE BANKING ADOPTION IN PAKISTAN Abstract With the emergent of new technology especially mobile technology as given new direction with respect to its corporate usage. Mobile banking is one of new way of banking with the emerging technology adopted by banks around the globe. The purpose of this research is to identify the key factors of mobile technology adoption which influence customer satisfaction in Pakistan. Questionnaires are used to
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TCS bags banking software order from SBI India’s largest software services company‚ unlisted Tata Consultancy Services‚ said on Friday it had been chosen by State Bank of India‚ the country’s largest bank‚ to install new trade finance software. TCS will customise and implement the Eximbills software‚ sourced from China Systems‚ a Chinese company that supplies the software to 300 customers in 75 countries. Banks typically use trade finance systems to audit and automate the entire trade finance
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performed on smartphones. Mobile internet usage is taking over desktop usage everyday. Any small business that is going to ignore this is putting the growth of their company at risk. One obvious business advantage of making the business more mobile is that it allows the business to keep going no matter where you may be at.” A study by the Small Business and Entrepreneurship Council found that business owners estimate they save 291 hours of their own time each year using mobile technology. That’s an extra
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net Marketing: Mobile Channel September 2003 Mobile Marketing A Primer Report …At last an effective marketing Kurt Lyall +44 (0) 207 808 7838 klyall@firstpartner.net Putting your message in their pocket Executive Summary Mobile marketing is more than a trendy new media channel; it is a powerful communication tool with considerable audience reach and awareness. Over 85% of the population in the UK use a mobile phone and 80% across Western Europe. With such high penetration‚ mobile marketing campaigns
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