Human resource development 1. Stages of human resource development Need investigation‚ design‚ implement‚ evaluation 2. Types of transformational learning styles Instrumental learning----learning to control and manipulate the environment Communicative learning----understanding each other’s inner world Emancipatory learning----becoming free of hegemonic assumptions 3. Principals of adult learning (Start with the known‚ readiness to learn‚ part learning‚ spaced learning‚ active learning) The
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1.0 INTRODUCTION The organization that we have chosen is Cathay Pacific Airways‚ an airline industry that was established in 1946 in Hong Kong by an American Roy Farrell and an Australian Sydney H de Kantzow (Cathay Pacific n.d.a). The company has been named as “Best Airline in the World and Best Airline First Class in the 2012 Business Traveller China Awards” (Cathay Pacific n.d.b). This shows that Cathay Pacific is the one company that has its core competency in the development of world class
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Questions 1. What should be the format and final form of the store manager’s job description? There is no standard format as to what should be included in the job description of store manager but most job descriptions cover the following sections • Job identification • Job summary • Responsibilities and Duties • Authority of incumbent • Standards of performance • Working conditions • Job specification 2. Is it practical to specify standards and procedures in the body
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Features of HRM It has the following features: Pervasive force: HRM is pervasive in nature. It is present in all enterprises. It permeates all levels of management in an organization. Action oriented: HRM focuses attention on action‚ rather than on record keeping‚ written procedures or rules. The problems of employees at work are solved through rational policies. Individually oriented: It tries to help employees develop their potential fully. It encourages them to give their best to the organization
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organizations. Different organizations will approach the process with different degrees of sophistication‚ thoroughness and commitment. Some organizations due to resource limitations may be unable to follow the formal process of strategy formulation. Other organizations may lack the necessary managerial commitment to implement a strategic plan. Managers who utilize the concepts of strategy development informally without implementing a formal process could still earn significant benefits from it. Advantages:
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unfair labor practices for both management and unions. These are presented in Table 13-1 in your textbook. Read the Ethical Dilemma‚ “Are Unfair Practices Unethical‚” on p. 518 in your textbook and answer the question presented in the case. Questions and Answers Question: Are the unfair labor practice shown in table 13-1 (in the textbook) also unethical? Answer: The business dictionary defines ethics as “The basic concepts and fundamental principles of right human conduct. It includes study of
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0BProcess Improvement Interview Questions A Business Process: * Has a Goal * Has specific inputs * Has specific outputs * Uses resources * Has a number of activities that are performed in some order * May impact more than one organizational unit * Creates value of some kind for the customer Getting the Right Information People often assume that process discovery means detailed workflow modeling of a process. That is a mistake. The detailed workflow is just one part
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motivational techniques to overcome the issues in the organization First of all he resolved the technical problems faced by the employees to boost their confidence and escalated other problems which could not be solved at his level to the senior management. He regularly interacted with the employees and appreciated their good work‚ started to listen to their problems and explained them the importance of their jobs. They were made aware of the current situation and the competition between their organization
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Higher Cert in Business‚ Higher Cert in Business in Equine Studies‚ Higher Cert in Office Management‚ Bachelor of Business and Law Year2 Managing Performance Review Questions 2012/2013 Employee Motivation 1. (a) Outline 2 different methods of job evaluation with which you are familiar. Include in your answer a brief explanation of whether the method outlined would be acceptable as a method of determining comparable worth in an equal value case. (12 marks) Non-analytical Scheme
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Competitive challenges facing Management: Globalization Information Technology Reducing costs through downsizing‚ outsourcing‚ & off shoring Change in demographic (age‚ gender‚ education) Change in laws and regulations such as increasing employee rights in workplace Ethics and social responsibility Work-family balance Importance of service sector History of Management I- Classical Schools (Major Axiom: There is only one best way to do the job): Scientific Management (Frederick Taylor‚ 1900-
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