Liberal Studies - Revision notes Module 1 – Personal Development and Interpersonal Relationships 1. self concept – academic achievement‚ body image‚ personality‚ identity 2. self-esteem – ideal self‚ actual self‚ self defence mechanism 3. Maslow’s hierarchy of needs A. physiological needs B. security C. affiliation D. self-esteem E. self-actualization – life goal 4. intellectual/cognitive development – independent thinking‚ rebellious behaviour‚ anti-social behaviour‚ juvenile delinquency
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Identify the factors that led to the growth of the concept of new public management. New Public Management is an attempt to reorient and restructure public bureaucracy in the era of globalisation‚ liberalisation. Following are the main factors which contributed to the growth of New Public Management perspectives: 1. Reaction against Bureaucratic Administration and Elephantine growth of governmental expenditure: The impact of globalisation has been significant on the public administration
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Concept of Leadership Leadership takes on added importance in the global economy. All the established theories of leadership continue to provide understanding and a foundation for the practice of leadership in today’s organizations. Leadership is not a modern day concept. But globalization has changed the traditional view of a leader. Leadership has been discussed from the ancient era. Lots of philosophers lived in western and eastern countries talked about leadership in different perspectives
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MANAGING CUSTOMER RELATIONSHIPS 3 CHAPTER 1 MANAGING CUSTOMER RELATIONSHIPS RUTH N. BOLTON AND CRINA O. TARASI Abstract The customer relationship management (CRM) literature recognizes the long-run value of potential and current customers. Increased revenues‚ profits‚ and shareholder value are the result of marketing activities directed toward developing‚ maintaining‚ and enhancing successful company–customer relationships. These activities require an in-depth understanding of the underlying
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The Quality Management Theory with an emphasis on Kaizen and EFQM Susan Baer Liberty University Online Abstract The intent of this literature review is to research the theory of quality management with an emphasis on the use of kaizen and the European Quality Management Model (EFQM). Through the use of scholarly articles based on research within the field of quality management in both the domestic and global business arenas‚ the reader will understand the history and significance of the use
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Concept Analysis: Mentoring Nurse Managers Nursing 501 Wilkes University April 23‚ 2009 Abstract Mentoring is a multidimensional relationship that energizes personal and professional growth (Wagner and Seymour‚ 2007). The purpose of this paper is to explore the concept of mentoring and the key role it plays in the development of nurse managers. Introduction Over the past 20 years the concept of mentoring has grown more popular in our workplaces. Many public service organizations
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Historical Development of Management Theory and Practice Era Persons or Events Accomplishments Ancients Management Thought The Great Wall in China‚ Pyramids of Egypt‚ Monoliths on Easter Island‚ Mayan Temples in South America‚ Stonehenge in England Chinese emperors (2350 B.C.) Constitution of Chow (1100 B.C.) Persepolis in Persia (500 B.C.) Sun Tzu (500 B.C.) Alexander The Great (336-332 B.C.) India (321 B.C.) China (120 B.C.) Involved management practices of coordination‚ control
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Examine and Analyze the cause of crime Tasha M. Oliver Everest University Online ABSTRACT Analyzing the causes of crime‚ in the context of a visual task. Biological‚ Behavioral‚ and Personality is the way of figuring out why a person becomes a criminal. Using these three theories biological behavioral‚ and personality will show that when a person is born with certain traits they are born criminals‚ but my report will also show that using these three theories can not determined if
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Essay on Transmitting social system theory to human resource management Human resource management can be considered as the most complex field of an organisation. Assuming that this statement is true one could raise the question why human resource management is more diverse than the other fields in an organisation as finance or sales. The answer will be always the same. It is because of the individual‚ playing a major role within everyday’s HR work environment. This essay discusses what
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law forbidding or commanding it and for which punishment is imposed upon conviction. Crimes violate the law and order of a society and it negatively affects the social structure and the society’s fundamental values‚ morale and belief system. The concept of Crime can vary from society to Society The crimes are events and actions that are proscribed by the criminal law of a particular country (Wilkins 1968) In general‚ the society and its existing laws define crime. Sometimes crime in one society
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