Soft skills is a sociological term relating to a person’s "EQ" (Emotional Intelligence Quotient)‚ the cluster of personality traits‚ social graces‚ communication‚ language‚ personal habits‚ friendliness‚ and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person’s IQ)‚ which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions‚ job performance and
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Emotional Intelligence And the Implication for Service Operations Leadership Abstract In recent years companies begin to realize the pivotal position of emotional intelligence and attach more importance on leader’s emotional intelligence development. Actually the emotional intelligence enables leaders to better perform in the workplace. This essay will come to an understanding of emotional intelligence on the basis of the author’s opinion. The first part of the essay includes the historic root
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Why Emotional Intelligence Is Important To Have In The Workplace MGMT 201 11/21/2013 Introduction There are many different characteristics a person needs to possess in order to be an effective leader and to be an asset to a company. Besides having a high IQ a leader must be able to evaluate a business environment‚ manage tasks efficiently‚ promote strategic thinking and innovation‚ and manage change. All the traits just mentioned are extremely important‚ although‚ recent
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Emotional Intelligence by Daniel Goleman Chapter 3: When Smart is Dumb Throughout this chapter Goleman argues that a person’s IQ has little to do with their success in life. For example‚ someone with extremely high SAT scores who parties his way through college could take ten years to finally get a degree whereas a person with mediocre scores but studies diligently in college will earn his degree in four years. Emotional intelligence can be very beneficial throughout life. With the ability to
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The Role of the Situation in Leadership Victor H. Vroom Arthur G. Jago Leadership depends on the situation. Few social scientists would dispute the validity of this statement. But the statement can be interpreted in many different ways‚ depending‚ at least in part‚ on what one means by leadership. This article begins with a definition of leadership and a brief description of 3 historically important theories of leadership. The most recent of these‚ contingency theories‚ is argued to be most
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Implication of Emotional Intelligence to the Student’s Academic Performance An Undergraduate Research Paper Presented to Professor Emijidio Gepila In Partial Fulfillment of the Requirements in for EDUC 2051 by Maria Karla E. Villamaria BSEDEN 2-1D March‚ 2013 Implication of Emotional Intelligence to the Student’s Academic Performance I. Introduction A. Background of the Study B. Purpose of the Study C. Significance of the Study D. Statement of the
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Module I: Understanding Self Formation of self concept Self-concept is the image that we have of ourselves. This image is formed in a number of ways‚ but is particularly influenced by our interactions with important people in our lives. Definitions * "Self-concept is our perception or image of our abilities and our uniqueness. At first one’s self-concept is very general and changeable... As we grow older‚ these self-perceptions become much more organized‚ detailed‚ and specific." (Pastorino
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The most important things in life have a different meaning for everyone. Where once we may have thought that being able to go to Disneyland was the most important thing in life‚ has changed to something more complicated such as love. As life goes on‚ values and priorities change as they become more meaningful. People enter into our lives‚ and different events occur that ultimately may change the values we place on certain things. We are constantly on a pursuit that should lead to happiness‚ and a
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were not addressed)? (Be sure to provide a rationale for your conclusions; pp. 244-248) The testing and instruments of the study can be a potential threat to the internal validity. In this study‚ researchers utilized the Schutte self-report emotional intelligence test‚ which were studied by Kun et al due to its clear and conclusiveness. The scale from the study showed good internal validity and test-retest reliability. The correlation of the scale with the related constructs supports is validity. The
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various intelligences? In what areas can people be intelligent beside academically? In the text “Blue Nines and Red Words” and the text “Why Is Emotional Intelligence Important for Teens?”‚ the authors demonstrate that there’s multiples intelligence and there are so many besides academic intelligence. In “Blue Nines and Red Words” Daniel Tammet demonstrates how visual intelligence can help people connect with each other and do complicated math problems. In “Why Is Emotional Intelligence Important
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