We analyze a two-country model of trade in both legitimate and counterfeit products. Domestic firms own trademarks and establish reputations for delivering high-quality products in a steady-state equilibrium. Foreign suppliers export legitimate low-quality merchandise and counterfeits of domestic brand-name goods. Heterogeneous home consumers either purchase low-quality imports or buy brand-name products‚ rationally expecting some degree of counterfeiting of the latter. We characterize a counterfeiting
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Hospitality Management 18 (1999) 427}442 Operational issues and trends in the hospitality industry Peter Jones School of Management Studies for the Service Sector‚ University of Surrey‚ Guildford‚ Surrey‚ UK Abstract This article makes some predictions about the future by considering operational issues in the "rst part of the next century. Hospitality operations management is considered at two levels * the "rm level at which strategic operations management takes place; and the unit level
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highest standards of food safety - from the port to the plate. We would like the system to be so comprehensive and appealing that others are encouraged to use it as a model. Our vision will become a reality only when the government‚ food industry‚ service providers‚ educational and research organisations and the consumers collectively commit to work together and apply sound principles of food safety based on science and research. We have begun the process by promoting a positive food safety culture
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The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
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labour turnover in hospitality industry‚ consequence of high labour turnover and how to overcome the problem‚ reducing the labour turnover and retention of the employee. INTRODUCTION According Keiser (1998) Traveller look for an attractive destination (Tourism) where they require room and board (Hospitality) during their stay. Hospitality includes the organisations that cater the tourist or guest for travel‚ accommodation‚ food‚ amusement etc. The industry can provide service to the local customers
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Products‚ Services‚ and Prices in the Free Market Economy Starbucks Corporation (Starbucks) is considering whether to increase or decrease the price of their product in order to increase revenue. Deciding upon which direction to go with the price depends upon the price elasticity of the product. According to the law of demand: “All else equal‚ as price falls‚ the quantity demanded rises‚ and as price rises‚ the quantity demanded falls. In short‚ there is a negative or inverse relationship between
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Product quality means how good it is. Its measure of how well a delivered product meets the customer expectation. But it’s depend how upon various factor which are not the same for all product. While service quality is involves a comparison of expectation with performance. Service quality is measure of how well a delivered service matches the customer expectation. It was involve a comparison of expectation with performance. Product quality is usually involves a comparison of expectation with performance
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The Human Spirit is an entity all its own‚ yet found on a very mortal plane not entirely alone. Our human spirit defines us outside the physical realm‚ it is the source of our strengths and weaknesses‚ and the very definition of our identity. For that reason the spirit in each of us differs in some way‚ and as we all face our individual challenges our spirits are also therefore individually affected. However as living beings we all share the presence of this spirit‚ as different as they maybe‚ and
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The Holy Spirit is the third person in the trinity. The Holy SpiritSpirt draws and convicts human beings; and those who respond to his invite and want to become one with him‚ He renews and transforms into the image of God. The Holy Spirit is sent by the Father and the Son to be with His children‚ He extends spiritual gifts to the church‚ and empowers the church to bear witness to unbelieversnon-believes about Christ. The Bible supplies three important lines of witness to the divine nature of the
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FAD template applied in physical product- 3D Printing FAD template applied in service product- Butler service in hospitality industry What a small startup company can learn from this book What an established‚ multi-billion dollar company can learn from this book Summary The most important ten points in the book For chapter 1‚ technology life cycles and the product life cycles are used to understand the diffusion of technologies and products. From the cycles‚ people can know
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