(MC) Unit I 1. Define Communication‚ What are the characteristics of communication‚ and briefly mention types of communication. 2. Explain the role and process of communication. 3. What are the barriers of communication and how to overcome barriers? 4. Write short notes on: a)Listening process and importance of learning. b) Improving listening skills. c) Importance of feedback and principles of feedback. Unit II 1. What do you mean by non-verbal communication‚ its characteristics and
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1. Describe what is discussed in the video regarding email protocol. 2. Explain what is said in the video about the role of communication when building relationships with customers. 3. What does Mitch say about the generational differences in terms of how email is perceived? E-mail in Communication In the video‚ Dean gave the Billy reply that was “Not a good idea”. Susan thought that this reply was not in a professional way. Billy wanted details such as deadline‚ reasons and things more spelled
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reasons why people communicate 1.2 Explain how effective communication affects all aspects of own work 1.3 Explain why it is important to observe an individual’s reactions when communicating with them 2.1 Find out an individual’s communication and language needs‚ wishes and preferences 3.1 Identify barriers to communication 3.4 Identify sources of information and support or services to enable more effective communication 4.1 Explain the term ‘confidentiality’ 4.3 Describe
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that some subjects might be taboo or too emotionally stressful for others to discuss. Encourage Offer words and actions of encouragement‚ as well as praise‚ to others. Make other people feel welcome‚ wanted‚ valued and appreciated in your communications. If you let others know that they are valued‚ they are much more likely to give you their best. Try to ensure that everyone involved in an interaction or
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SHC 21: Introduction to communication in health‚ social care or children’s and young people’s settings. 2.1 We all communicate in different ways; we all have different preferences need and wishes. There are also different types of communication; Written – Pro’s * Can be used as evidence * Re looked at * Clearer to understand * Easier to communicate with people who don’t have a lot of confidence Cons * Can be taken in the wrong way * Poor layout * Too much information
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Discuss three problems faced by international students in the UK. Suggest and evaluate possible solutions to these problems. International study is a very common thing nowadays ‚ students tend to study abroad for different reasons. The United Kingdom (UK) and the United States (US) are the most popular countries where students prefer to study. Lebcir‚ Wells and Bond (2008) claim that ’International students constitute an important part of university life in the United Kingdom (UK).Most universities
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stable website that works to its advantage as users are likely to return. The problems with the current navigation layout on the city level page include a lack of consistency with conventions familiar in most contemporary webpages and almost random-deeming placement of many elements. The arrangement of elements is problematic in itself‚ and is only worse by the lack of differentiation between types of elements. For example‚ different listing headings( “job”‚ “housing”) and other types of headings (“other
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1. Calculate the current ratio for y/e 2/1/09 and y/e 1/31/10 The current ratio for year ending 2/1/09 is 1.20:1=$13‚362/$11‚153. The current ratio for year ending 1/31/10 is 1.34:1=$13‚900/$10‚363. Reference: Pg. A-4‚ Consolidated Balance Sheets‚ Current Assets & Current Liabilities or Pg. A-12‚ 10-Year Summary of Financial and Operating Results‚ Balance Sheet Data and Financial Ratios 2. What were the diluted earnings per share for y/e 2/3/08? The diluted earnings for year ending 2/3/08
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1) Downsizing is when companies try to reduce costs by getting rid of a significant number of unnecessary workers. It can be spurred by new technologies or new business methods which render some of the workers redundant. It can also be spurred by simple desperation (budget crunches)‚ or by a desire to leave low-profit markets. If your company isn’t going to be selling widgets any longer‚ then all the workers involved in making and selling widgets become dead-weight in the organization. 2) People
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Technical Report Writing – Summer 2011 Horizontal‚ Vertical and Internal Communication in an Organization Research Paper submitted to: Professor Pacelli Eugenio Renory L. Bilugan 5/29/2011 Table of Contents: Page I. Introduction 2 II. Body of the Report 3 a. Vertical and Horizontal Communication b. Internal Communication 1. Memos a. Definition of a Memo b. Purpose of a Memo c. Audience Analysis d. General Format e. Common Types of
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