Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
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Career Development International Beyond technical competence: learning to listen James T. Scarnati Article information: To cite this document: James T. Scarnati‚ (1998)‚"Beyond technical competence: learning to listen"‚ Career Development International‚ Vol. 3 Iss 2 pp. 79 - 81 Permanent link to this document: http://dx.doi.org/10.1108/13620439810207590 Downloaded on: 20 January 2015‚ At: 12:14 (PT) References: this document contains references to 9 other documents. To copy this document: permissions@emeraldinsight
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What is Operations Management? Operation Management is concerned with any productive activity‚ whether manufacturing or service‚ in public sector or private sector‚ profit making or not profit making. It is concerned with ensuring that operations are carried out both efficiently and effectively. All mangers are operations managers since all functions within an organization are‚ presumably‚ productive activates it goes without saying that all function should be carried out efficiently and effectively
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麦肯锡全球领导力课程：学习周记 McKinsey Global Leadership Course – Learning Journal |讲座主题 |Lean Operations | |Lecture topic | | |课程内容与感悟 | |Your
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Module: Operations management Title: -Operations management and Ethics! - Student: Katerina Zafirovska Lecture: Prof. D-r Aleksandra Shumar Contents: Introduction……………………………………………………………………..….3 1. Operations management…………………………………………..5 2. History of operations management……………………………….6 3. Ethics ……………………………………………………………15 4. Operations management
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The Art of Communication Competence The importance of being able to communicate well is vital for everyone and even more so for health care providers. In the health care profession the ability to be a competent communicator is truly a necessity and essential for good health care. Angela Perry author of Talking to Your doctor writes‚ “The highest level of satisfaction with medical care and the best treatment outcomes occur when both doctor and patient communicate openly and honestly and work
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SUB: OPERATIONS MANAGEMENT 1. Production planning functions can be broadly identified as a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling c) Estimating‚ distribution‚ collection d) Distribution‚ collection‚ scheduling 2. For efficient process of order picking by personnel‚ communication plays a vital role in any Organization and the directives they need to have are ____‚ _____ and _______. a) Simple‚ clear and straight b) Straight‚ clear and easy
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CHAPTER 1 Operations management Short case: Dealing with variety – two examples The Bombay Tiffin Box Suppliers Association (TBSA) operates a service to transport home-cooked food from workers’ homes to office locations in downtown Bombay. Workers from residential districts must ride commuter trains some 30–40 km to work. Typically‚ they are conservative diners‚ and are also constrained by strong cultural taboos on food handling by caste‚ which discourage eating out. TBSA arranges for food
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DNA Typing The discovery of the structure of DNA opened the realm of DNA technology and changed the way in which crimes can be solved. This is due to the fact that many criminals often unwittingly leave their DNA at crime scenes and/or the DNA of victims is carried away on the clothes of their assailants (Saferstein‚ 2015). Thus‚ by using DNA it is relatively easy to place individuals at crime scenes and discover key evidence. Before the 1980s‚ the courts primarily relied on testimony and eyewitness
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Introduction to Operations Management Learning Objectives * Define the term operations management * Identify the three major functional areas of organizations and describe how they interrelate * Compare and contrast service and manufacturing operations * Describe the operations function and the nature of the operations manager’s job * Differentiate between design and operation of production systems * Describe the key aspects of operations management
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