Winter 2013 Master of Business Administration- MBA Semester 2 MB0048 – Operations Research - 4 Credits (Book ID: B1631) (Roll no: 1305009661) Q.1: Discuss the various stages involved in the methodology of Operations Research. Briefly explain the techniques and tools of Operations Research. Ans: The basic dominant characteristic feature of operations research is that it employs mathematical representations or models to analyse problems. This distinct approach represents an adaptation of the
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Day 19 (Nov 28‚ 2012) Improving Service Quality and Productivity Integrating Service Quality and Productivity Strategies “Not everything that counts can be counted‚ and not everything that can be counted‚ counts”- Albert Einstein “Our mission remains inviolable. Offer the customer the best service we can provide‚ cut our costs to the bones; and generate a surplus to continue the unending process of renewal.” – Joseph Pillay‚ Former Chairman‚ Singapore Airlines During the 1980s and early
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THE NESTLE STORY Nestle S.A. the present Switzerland based international food group‚ originally consisted of two companies and two products: Henri Nestle and his baby food in Vevey‚ and the Anglo-Swiss Condensed Milk company and its condensed Milk Company and its condensed milk in Cham‚ both in Switzerland. In 1866 the Page Brothers form the United States set up a new industry in Cham‚ making condensed milk from a raw material that was available in abundance in the region. In 1867 Henri Nestle a
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Unit 1: Introduction – Consumer Needs‚ Motives and Values Operation Management (OM) is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people‚ processes‚ and technology and how they are integrated within business systems to create value. Nature of Operations Management The traditional management paradigm revolves around four basic functions – Planning‚ Organizing‚ Directing
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A. Why does the "proper" operation strategy keep changing for A. companies that are world-class competitors? The world is evolving every day and is at a constant change or upgrade. So it only makes sense that the “proper ” operation strategy will also evolve and change over time‚ otherwise your corporation could easily get run over by the competition and transforming market. As a company it ’s important to position yourself with your product or service in the market‚ whether it would be high
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RECORD OF OPERATION PATIENT: Ann Zantza PHYSICIAN: Dennis Munoz‚ MD PREOPERATIVE DIAGNOSIS: Cancer of right breast. POSTOPERATIVE DIAGNOSIS: Cancer of right breast. PROCEDURE: Right total mastectomy with axillary dissection. SURGEON: Morton Holden‚ MD HISTORY: This patient has cancer of the right breast. It was elected to do a right total mastectomy with an axillary dissection. PROCEDURE: The patient was given a general anesthetic. The right arm was free draped‚ and she was prepped and draped in
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Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
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Though Purnell’s focus was for health care‚ it can be adopted to any sector as a framework for cultural competence. Therefore‚ we are using it to apply to the education sector; specifically‚ in high school and postsecondary settings. The primary lens of this model was for medical/healthcare model of cultural competence. Therefore‚ this model is adapted for the social services sector as a social model of cultural competence. The undergirding of this model is the interrelating of the characteristics
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IMPACT OF TECHNOLOGY ON THIS BUSINESS. THEN DISCUSS WHAT CORPORATE SOCIAL RESPONSIBILTY IS AND HOW A BUSINESS CAN TAKE ADVANTAGE OF IT. Operations management is concerned with overseeing‚ designing and controlling the process of production and then turning raw materials and resources into outputs of finished goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements
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QUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case‚ several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus‚ Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
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