Department of Budget and Management Malacañang‚ Manila OPIF REFERENCE GUIDE Organizational Performance Indicator Framework A Guide to Results-Based Budgeting in the Philippines Manila‚ April 2012 This document was prepared with assistance from Delegation to the Philippines EUROPEAN UNION OPIF Reference Guide © 2012 by Department of Budget and Management All rights reserved. Any part of this book may be used and reproduced‚ provided proper acknowledgement is made. OPIF Reference
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the most important element of service is “the personal touch” which consists of calling customers by name‚ making attentive‚ friendly contact and truly caring for the customers. In order to achieve perfection in customer service‚ a proper strategy that consists of many elements is required. Customer service can be achieve through a strategic integrated plan that consists of; listening to customers‚ defining superior service‚ setting of standards and performance measurement‚ examining company’s
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IT Strategy White Paper Telecom Sector: Vodafone 2013 IT Strategy White Paper Telecom Sector: Vodafone 2013 Submitted by: Geetha Ranganathan 2011B41 Rosanne Mathias 2011B10 Augustus Simon 2011B31 Pranshu Sahni 2011B20 Sidharth Geddam 2011B04 Royston Vaz 2011C48 Aastha Dhawan 2011D36 Submitted by: Geetha Ranganathan 2011B41 Rosanne Mathias 2011B10 Augustus Simon 2011B31 Pranshu Sahni 2011B20 Sidharth
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Assessment Item 2 – Assignment 1 Organisational strategy and IS/IT management Essay 2500 words Value 25% Task Select a large‚ multinational organisation that has succeeded in effectively aligning its business and how IS/IT infrastructure and IS/IT projects have specifically supported the overall business strategy of the organisation and identify where they have also been a catalyst in actually enabling and creating new business strategy. Make an evaluation of the degree the selected organisation’s
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used by businesses – PCs are more common computers to find in an office‚ and Research In Motion‚ which makes Blackberry phones‚ has long produced preferred tools for those in the working world. That market gap is an opportunity for Apple‚ too. For example‚ businesses have been using iPhones more frequently for their employees as the device has grown and expanded its features. Threats include the growing use of the Android platform for smartphones from companies like HTC and Motorola‚ and the growing
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Strategy Assignment 12/3/14 Anne-cecile POUXE XU Zhao Magesh Rengaswamy Pierre Boesinger Elie Hayek 1- What is the case about? The case is about the success story of Samsung that was able to understand the market evolution and improved the technology to acquire huge market share and become number in the memory chip industry. The case also deals about the strategy and steps implemented by Samsung to challenge her competitors and successfully adapt to the industry. 2- Asses the attractiveness of
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Competitive Strategies and Government Policies Brenda Ocampo‚ Eileen Pool‚ Bernardo Villegas‚ Roderick Phipps‚ & Mohammed Alodeh ECO 365 February 4‚ 2013 Gregory Czarnecki McDonald’s The fast food industry is a highly competitive environment. For a leading chain such as McDonalds they always need to be thinking ahead about the competition and how the economy affects their industry. Although McDonalds is one of the biggest fast food chains they have to be aware of new
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eco-friendly company. It’s after sales service has contributed tremendously in building this image in customers’ minds. Since its target market is middle-income people‚ the price of their products is comparatively lower than those of competitors’. This strategy helps the company greatly in a price sensitive consumers market. The report reveals that in a continuously growing market‚ Walton has become a reliable name for customers. Countrywide network‚ inclination towards quality and dedicated team of employees
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B19 – IT Strategy Syllabus Start January 31‚ 2013 Ends April 25‚ 2013 Day and Time: Thursday 12-14 & 14-16 Instructors: Stefan Henningsson (sh.itm@cbs.dk) Jonas Hedman (jh.itm@cbs.dk) + guests Course Description This course uses the IVK Case Series to examine important issues in IT management through the eyes of Jim Barton‚ a talented business (i.e.‚ non-technical) manager who is thrust into the Chief Information Officer (CIO) role at a troubled
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Michael Porter identifies three principles underlying strategy: creating a "unique and valuable [market] position"‚ making trade-offs by choosing "what not to do"‚ and creating "fit" by aligning company activities to with one another to support the chosen strategy.[5] Dr. Vladimir Kvint defines strategy as "a system of finding‚ formulating‚ and developing a doctrine that will ensure long-term success if followed faithfully."[6] Corporate strategy involves answering a key question from a portfolio
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