"Examples of emotional quotient in business" Essays and Research Papers

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    The Power Of Emotional Branding Scope – This paper attempts to define emotional branding & techniques used to achieve the same “People spend money when and where they feel good” – Walt Disney The word brand is derived from Old English meaning “burning stick” (and ultimately from the Indo-European word meaning “to be hot”). Livestock branding was used by the ancient Egyptians as early as 2700 BC as a theft deterrent‚ as stolen animals could then be readily identifiable. A Brand is something

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    Emotional Intelligence: Personal and Social Competence “Emotional intelligence refers to an ability to recognize the meanings of emotion and their relationships and to reason and problem-solve on the basis of them. Emotional intelligence is involved in the capacity to perceive emotions‚ assimilate emotion-related feelings‚ understand the information of those emotions‚ and manage them.” (Mayer‚ J.D. et. al‚ 1999) A lot of people have told me throughout the years‚ emotions have no place in the workplace

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    situation.  A rational leader is always reasonable‚ well grounded‚ and appreciable without emotional involvement.  Rational leadership is logical and factual and is solely based on the numerical‚ statistical‚ or sensible data that is presented.  Emotional leadership is defined as the guiding of followers through the proper identification and management of emotions and influencing the outcome of their needs. Emotional leadership encourages a sense of freedom and self-expression‚ which can cause one to

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    Subject: S02d1                  Topic: Rational and Emotional Approaches to Change   Date: 17 January 2013  Introduction Leaders appear to make decisions based on what they may gain or lose in their leadership roles. This may mean being viewed as week or strong. Are they risk takers when it comes to their being viewed by their followers which goes against the status quo? Any changes may also be seen as a compromise of their values. Emotional Intelligence In 1985 Reuven Bar-on was reasearching

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    Emotional Intelligence Crystal Walker University of Phoenix Emotional Intelligence This paper will examine the importance of emotional intelligence in all aspects of life. This paper will also describe the differences between traditional cognitive intelligence and emotional intelligence. Finally‚ this paper will analyze the use of emotional intelligence concepts in work life‚ home life‚ and personal life. It is important to have a balance of emotional intelligence and cognitive

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    Emotional Labour Essay

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    Bryman (2004)‚ emotional labour is regarded as situation in the workplace where workers are required to shows certain emotion as a part of their job. Bryman (2004‚ p.103) describes the developing trend of presuming work as a performance‚ where workplace is seen as stage for performance‚ while workers are the actors on the stage. He states that workers’ performance that is presented to the customers is vital as it is memorable to customers. Bryman (2004‚ p.103) emphasizes that emotional labour is capable

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    Organizational Behavior Emotions and Leadership: The Role of Emotional Intelligence George‚ Jennifer M. Human Relations 53.8 (August 2000): 1027-1055 Summary: This article discusses the correlation of a leaders Emotional Intelligence (“the ability to understand and manage moods and emotions in the self and others”) (George) and how it plays a role in how effective that manager is. The author first relates how emotions‚ moods and feelings play a part in how humans deal with each other on

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    The Rational and Emotional Approaches to Change Introduction With globalization and present state of the economy‚ the organizations around the world are dealing with great challenges that affect both their established culture and productivity. The implications of new technology‚ new competitive threats‚ or industrial consolidation not only influence the financial ranks‚ but the way in which society sees the organization‚ therefore its sustainability (Hughes‚ Ginnette‚ & Curphy‚ 2009). To take

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    PERSONAL COMPETENCE SELF-AWARENESS 1. Emotional Awareness-- People with this competence: Know which emotions they are feeling and why Realize the links between their feelings and what they think and say Recognize how their feelings affect their performance Have a guiding awareness of their values and goals 2. Accurate Self-Assessment -- People with this competence: Are aware of their strengths and weaknesses Reflective‚ learning from experience Open to candid feedback‚ new perspectives

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    Emotions Emotional Intelligence in the Workplace Huda Abdalla Ibrahim 200901530 PSY 212 - 501 Zayed University Mercedes Sheen December 13‚ 2012 Fall Semester 2012 Word count: 1‚553 Table of Contents 1.0 Introduction ................................................................................................................ 3 2.0 Research Methodology …………………………………………………………… 8 3.0 Results ………………..…………………………………………………………… 9 4.0 Conclusion ………………………………………………………………………

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