CONFLICT MANAGEMENT IN AN ORGANIZATION (A CASE STUDY OF UNIBANK GHANA LIMITED-ADUM) KWESI OPPONG-ADJEI ELIZABETH ASAFU-ADJAYE PRISCILLA ENYONAM KRAKAH JACQUELINE BEAUTY NYAAKU AMA KYEREWAA AMA TWUMWAA ANTWI A PROJECT WORK SUMITTED TO THE DEPARTMENT OFBUSINESS STUDIES IN PARTIAL FULFILMENT OF THEREQUIREMENT FOR THE AWARD OF THE BACHELOR OFBUSINESS ADMINISTRATION DEGREE(HUMAN RESOURCE MANAGEMENT) MAY‚ 2013 i STATEMENT OF AUTHENTICITY We Have Read The University Regulations Relating To Plagiarism
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Presentation- 12 Angry Men Conflict Management Types of conflict: First of all‚ conflict is described as the expressed struggle of interconnected parties who perceive incompatible goals and interference from each other in attaining certain goals (Rothwell). The book describes two major types of conflict‚ constructive and destructive conflict. Destructive Conflict- characterized by domination‚ escalation‚ retaliation‚ competition and inflexibility (Rothwell) Constructive Conflict- characterized by a
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CONFLICT MANAGEMENT 1) Introduction 2) Types of Conflict 3) Stages of Conflict 4) Main Reasons of Conflict 5) Types of Managerial Actions That Cause Workplace Conflicts 6) Conflict Management Techniques 7) Factors Can Affect Conflict Modes 8) Key Managerial Actions and Structures to Manage Conflicts 9) Conclusion 10) Sources Conflict Management Introduction Conflict is a fact of our daily lives and it is inevitable. People often think that conflict
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know few about Human Resource Management. I thought its main task is to deal with the relationship inside a company. To be specific‚ as Bakhare(2010) said Human Resource Department(HRM) focuses on keeping the efficiency‚ fairness‚ productivity inside and outside of the organization. My first professional course about HRM is conflict management. This arouses my interest of exploring the connection between HRM and conflict management. Previously‚ I thought that conflict is another word of war that more
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Communication and Conflict Management Proposal on how to improve Essoka Security Company conflict management strategy Table of content Executive Summary…………………………………………………………………………3-4 Problem statement…………………………………………………………………………..4 Conflict Management Process……………………………………………………………..5-6 Research methodology to analyse current conflict management process……………6-7 Data analysis………………………………………………………………………………….7-8 Analysis of the conflict management strategy……………………………………………
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INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative
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TITLE OF THE STUDY "Impact of effective conflict management on employee’s performance and productivity”. INTRODUCTION This research work will be centering on effective conflict management‚ its impact on employee’s performance‚ productivity as well as resolution‚ linking to the management and employees of the organizations. Conflict can be regarded as disagreement regarding interests or ideas (Esquivel and Kleiner‚ 1997). Managing the conflict appears when the objectives‚ goals or interests
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THE CONFLICT PROCESS The conflict process can be seen as comprising five stages: potential opposition or incompatibility‚ cognition and personalization‚ intentions‚ behavior‚ and outcomes. The process is diagrammed in Exhibit 13-1. Stage I: Potential Opposition or Incompatibility The first step in the conflict process is the presence of conditions that create opportunities for conflict to arise. They need not lead directly to conflict‚ but one of these conditions is necessary if conflict is to
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Conflict Management The Five Conflict Styles The Competing Style is when you stress your position without considering opposing points of view. This style is highly assertive with minimal cooperativeness; the goal is to win. The competing style is used when a person has to take quick action‚ make unpopular decisions‚ handle vital issues‚ or when one needs protection in a situation where noncompetitive behavior can be exploited. To develop this style you must develop your ability to argue and debate
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Conflict Management Conflict is something that arises in any workplace. Conflict by definition is competitive or opposing action of incompatibles and a mental struggle resulting from incompatible or opposing needs‚ drives‚ wishes‚ or external or internal demands. Many will attempt to avoid conflict‚ when it is unavoidable in the work place. If conflicts are managed correctly the results can be positive as opposed to negative. Conflict management is the principle that all conflicts cannot necessarily
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