Allysha Conwell ENGL 111 04F2011 Professor Susan Orenstein 17 June 2011 An Intangible Weight to Carry In an excerpt from Tim O’Brien’s The Things They Carried‚ O’Brien acquaints us with a story of a group of soldiers in the Vietnam War enduring extreme physical and mental circumstances. He goes to vast lengths to describe the tangible difficulties these men must face while linking us to the mental
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Introduction WNS (Holdings) Limited (NYSE: WNS) ) is a global Business Process Outsourcing company offering services to 200+ global clients. WNS’s business process outsourcing services include Finance and Accounting‚ Contact Center‚ Technology Solutions‚ Research and Analytics‚ and Industry-specific back-office‚ middle-office and front-office processes.Eric B. Herr is the Non-Executive Chairman and Keshav R. Murugesh is the Group CEO of WNS. The Company employs more than 25‚000 professionals across
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Two general approaches are used for costing products for the purpose of valuing inventories and cost of goods sold. One approach is called absorption costing. Absorption costing is generally used for external financial reports. The other approach called variable costing is preferred by some companies for internal decision making and must be used when an income statement is prepared in the contribution format. Ordinarily absorption costing and variable costing produce different figures for net
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Product/Service Analysis for iPhone Brief description of market I selected iPhone for this individual assignment. The iPhone falls under smartphone category and Apple manufactures iPhone. A smartphone is a high-end mobile phone that offers multiple innovative and convenient features than a traditional phone. Apart from making calls‚ consumers want to access internet‚ watch video‚ take pictures‚ listen to music and want PDA features in one device and smartphone is the right product for
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coffee beans‚ salads‚ hot and cold sandwiches and panini‚ pastries‚ snacks‚ and items such as mugs and tumblers. Through the Starbucks Entertainment division and Hear Music brand‚ the company also markets books‚ music‚ and film. Many of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand ice cream and coffee are also offered at grocery stores. From Starbucks’ founding in later forms in Seattle as a local coffee bean roaster and retailer‚ the company has
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Characteristic of services Intangibility Unlike products services cannot be counted‚ measured‚ or felt. It is difficult to explain to the customer what a specific feature in the service will give to the customer. As services are intangible‚ the perceptions of customers regarding the service may differ at any given amount in time. Each customer will have a different perception and experience about the same service. But in a hotel the quality of service is not only dependent on the courteousness
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Marketing of physical products VS marketing of services The marketing of physical products and marketing of services expose two different situations in marketing which requires different strategies. With physical product marketing you need to consider the product‚ price‚ place and promotions which are the standard 4Ps approach. When it’s come to marketing of services you need to consider people‚ process and proof on top of the standard 4Ps approach. Services are intangible‚ inseparable‚ perishable
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Working in-groups may sometimes be time-consuming and unproductive‚ but there are also some tangible and intangible rewards that we benefit from. When you think of tangible rewards‚ you think of something you can see and feel. In a group environment‚ tangible rewards like merchandise and travel‚ the target group has the opportunity to see them and feel them and therefore form an emotional attachment to them. Cash awards do not provide the long-lasting effects of merchandise since cash awards are
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and perishability in selling holiday packages? Use examples of good practice. A famous person once said and I quote‚ “Follow your dreams”. Holidays are dreams which people perceive and Tourism is all about selling those “far-fetched dreams” and bridging the gap between ‘fantasy and reality’. Tour operators use the internet to portray a “picturesque description” of a “dream destination” which we as tourists are lured to follow. Tourism can be viewed as an unforeseen‚ unpredictable service industry
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2 IBM: An industry example of a transition from product to service base 2.1 Brief history of IBM and story of its downward spiral IBM stands for “International Business Machine” and was incorporated in 1924 focusing on delivering ‘products’ in the form of punch tabulated machine until it became the biggest and most successful business PC and mainframe manufacturer in world circa 1980’s. At this time IBM stock price once shot up until USD43 per unit [1]. However by the end of 80’s‚ the software
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