into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level a Youngsoo Choi & Duncan R. Dickson a a Rosen College of Hospitality Management ‚ University of Central Florida ‚ Orlando‚ Florida‚ USA Published online: 09 Dec 2009. To cite this article: Youngsoo Choi & Duncan R. Dickson (2009) A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level‚ Journal of Human Resources in Hospitality
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cannot operate themselves; neither can operations nor processes fall in place on their own without the involvement of personnel. Saari & Judge(2004) suggest that “a happy employee is a productive employee”. This implies that there are certain factors which bring about this happiness that could increase the overall performances of employees in organisations. This work intends to identify what actually motivates employees at work in order to increase their productivity. Therefore‚ it explores the
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focusing on examine the factors that influence employee satisfaction in hotel industry. Employee satisfaction is one of the vital elements for a hotel to be success in future‚ it would help to gain the competitive advantages among competitors. The purpose of chapter one is to investigate the various factors that can affect employee satisfaction in hotel industry. Those factors that we will examine are such as working environment‚ organizational leadership‚ employee training‚ through communication and also
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Applied H.R.M. Research‚ 2003‚ Volume 8‚ Number 2‚ pages 63-72 Organizational Application Managing Employee Retention as a Strategy for Increasing Organizational Competitiveness Sunil Ramlall‚ Ph.D. University of St. Thomas Research indicates that the total cost of employee turnover is about 150% of an employee’s salary. Because of this high cost of turnover‚ the organization that is the focus of this article sought to understand their employee’s turnover intentions and the reasons for the potential
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good relations with the trade market 1.2 What is Employee Engagement? Whilst the current lack of empirical research on employee engagement has resulted in speculation that it is merely a fad with little theoretical basis‚ Saks (2006) study supports the concept that engaged employees will have a higher quality relationship with their employer resulting in more positive attitudes‚ intentions‚ and behaviours. Recent studies confirm that high employee engagement translates into "increased discretionary
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Individual Research Essay (2) Describe the different employee selection methods and specify which work best for different jobs. Employees form the basis of a successful organisation and the abilities and behavior of employees can vary the performance of an organisation significantly. Due to the fact that respective jobs require specific sets of skills or attributes‚ selections are essential in ensuring that the most suitable candidates are hired. Selection refers to the process of assessing candidates
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WHITEPAPER VOLUME TWO EMPLOYEE RETENTION REDUCING RECRUITMENT BY INCREASING RETENTION WHITE PAPER EMPLOYEE RETENTION EMPLOYEE RETENTION REDUCING RECRUITMENT BY INCREASING RETENTION DRAKE I NTERNATIONAL NORTH AMERICA CONTACT DRAKE FOR FURTHER INFORMATION ON HOW OUR INNOVATIVE SOLUTIONS CAN CREATE A SUCCESSFUL RETENTION PROGRAM THAT WILL REDUCE YOUR STAFF TURNOVER. CALL OR VISIT VANCOUVER•EDMONTON CALGARY•WINNIPEG LONDON•HAMI LTON OAKVILLE•MISSISS AUGA TOR ONTO•BELLEVILLE BROCKVI
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Employee voice enables workers to effectively communicate their views to management and be actively involved in decision making. Voice arrangements allow employees to express their ideas‚ raise concerns and help solve problems by influencing workplace decisions and choices. (Gollan‚ 2006:349; Pymen et al‚ 2006:543). The various forms of voice available today in the current industrial relations system include both direct and indirect mechanisms. Indirect mechanisms include
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Briefing Developing an Employee Engagement Strategy Sponsored by SurveyMonkey B usiness leaders have long recognized that attracting and company profit‚ employee turnover and occurrence of safety retaining top talent is critical for organizational success. incidents.2 Given that engagement affects organizational Over the past two decades‚ organizations have increasingly outcomes that relate directly to the bottom line‚ companies focused on employee engagement as a way to
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Firstly‚ the literature review will begin with the use of source 1‚ books; this source will give an expert outlook from highly respected authors and academic professionals. This will include different perspectives‚ approaches and definitions of “what employee relations is”. “Employee relations is a common title for the industrial relations function within personnel management and is also sometimes used as an alternative label for the academic field of “industrial relations”. The term underlines
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