SOFTWARE SERVICE CALLS Sam works as a manager in a national service center of a software company. The company sells packaged design software. Customers who buy the product require service in case they face any problem in the software. Sam is concerned about the capacity of the national service center to handle to number of service requests. There are two types of service requests‚ one customer submits written request which is called as STRs and two they can call national service center which are
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and boost property values‚ but they help enrich the soil‚ cool the environment‚ and protect against erosion. Many people choose to maintain their own lawns‚ however many go with the option of hiring a lawn care service to do this for them. So what benefits do you get when you employ a service? First and foremost experience. There is a risk with inexperience of making mistakes with the mixing‚ applying‚ storage and disposal of the lawn care chemicals. There is a danger of negatively effecting your lawn
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information in a database and to create reports. Microsoft Excel is an electronic spreadsheet program that can be used for storing‚ organizing and manipulating data. Microsoft Excel is made up of little squares on the screen. You can also resize the columns in Microsoft Excel to adjust to the size you need them to be. You can put information such as data types that can hold numbers‚ text or formulas. Some employers in the workplace use Microsoft Excel to keep records of information‚ accounts of people‚
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Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure
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computers. A major one was the spreadsheet application‚ the very first‚ Visicalc which was developed in the year 1979. Today‚ the most popular spreadsheet can be said to be Microsoft Excel which was developed in the 1980’s. The purpose of this term-paper is to introduce at other spreadsheets other than Microsoft Excel. VISICALC This is the first electronic spreadsheet to be made available on personal computers. The idea originated from Dan Bricklin‚ a business administration student at Harvard
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LOGISTICS PERFORMANCE: DEFINITION AND MEASUREMENT 17 Data collection methods‚ sources and the measures used are identified. as customer satisfaction ratings) each have strengths and weaknesses associated with them. The purpose of this article is to examine the definition and measurement of performance in logistics research. We begin with a literature review which includes an examination of the various ways in which “performance” has been defined. Data collection methods‚ sources‚ and the
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Logistics Outsourcing and 3PL Challenges Michelle L.F. Cheong Singapore-MIT Alliance‚ N2-B2C-15‚ Nanyang Technological University‚ 50‚ Nanyang Ave‚ Singapore 639798 Abstract — Logistics has been an important part of every economy and every business entity. The worldwide trend in globalization has led to many companies outsourcing their logistics function to Third-Party Logistics (3PL) companies‚ so as to focus on their core competencies. This paper attempts to broadly identify and categorize
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Department of Global Business and Transportation An An Introduction to Logistics and the Supply Chain Abstract Abstract Oft times I have found that students come into a course1 that assumes they have knowledge of logistics and the supply chain‚ but‚ in fact‚ lack that knowledge. This note helps to provide a bridge to those students and improve their chances of successfully completing the course. Applicable to the Following Courses TMGT 7200 MIS in Transportation TMGT 8510 System Design
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About Security Services. Security services is a nationally recognized CCTV security services provider with a presence in Edinburg. At Security Services‚ we recognize that the security of your home and business premises is an absolute priority. This can only be achieved by creating a good security program for your premises. A good security program involves first accessing the risk factors at your home or organization. After clearly identifying these vulnerabilities and risk it is time to install
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24/02/2014. CASE STUDY The future of shopping’’.Harvard business review‚ December‚ pp. 65-67 Question 1 What arguments would you use to persuade a traditional retailer to move to omnichannel retailing? 2 choose a retailer to assess its degree of integration of digital and physical retailing and suggest additional changes it should implement to become an omnichannel retailing. Tailor your advice to the sector and the characteristics of the retailer. Word count: 1195
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