required: yes/no For Office Use Only__________ Tutor______________________ Final Grade_________ Date _______________ 1 2 The Marketing Profession A Business Report of Costa Coffee as a main competitor of BESO Coffee ______________________________________________ Antoaneta Yordanova Elena Docheva Fatme Bostandzhieva Sundus Aden ID number 000675498 ID number 000668575 ID number 000668250 ID number 000615153 Tutor’s
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8 Appendix 5 Executive Summary Starbucks is a well-known and currently the largest coffee shop chain in the world. The company has achieved its long-term development since the establishment. The company has developed an extremely strong company culture. This culture emanates from the very top of the organization the company has a clear vision
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I. What is Starbucks? 1. Started in 1971 2. The largest retail coffee company in the world 3. An icon of globalization 4. Global hub that connects some of the poorest countries in the world with some of the wealthiest II. Efforts of Starbucks in environmental protection 1. Environmental Stewardship 1.) Started working with the U.S. Green Building Council (USGBC) since 2001 2.) Began to build 75% of all new company-owned stores to be certified under the LEED® green building standard in 2011
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N.Y. Starbucks Baristas Lawsuit Over Tips Grinds On ABC News Baristas suing Starbucks over its tipsharing policy say the fight for extra cash is not over after a New York Court of Appeals ruling that is part of a legal battle that has dragged on through numerous courts in multiple states. http://abcnews.go.com/Business/yorkstarbucksbaristasfighttips/story?id=19508120 Your Special Blend‚ Rewarding our partners Defines all their rewards programs from stock to retirement. Starbucks prides itself on our partners
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and Rationale ‘Studying the fundamental reasons why the proponents aim to establish a business coffee shop’. A coffee shop or cafeteria businesses are already popular worldwide‚ too many names‚ establishment and products. Almost every coffee shop businesses stay long because of satisfying income. How about innovation to this business that have a risk but can probably maximize profit. Mobile coffee shops that acquired equipments that almost within a vehicle that travels to different places is definitely
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Module 2: understanding the external environment 2.1 What type of org is Starbucks? ..................................................................................................................................3 2.2 Identify the industry‚ product segments and value chain ...........................................................................................3 2.3What is the current life cycle position of the industry (and demonstrate why?).........................................
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Case Study: Starbucks • Analyze Starbuck’s industry environment using Porter’s Five Forces Model. Is it attractive or unattractive overall? Which of the five forces is the most important threat to Starbucks and why? Industry Definition – this is an industry of specialty coffee retailing. Threat of Entry Cost Advantages – Yes (since profit margins can be improved based on the point at which the business defines the transfer of the good to the customer – for e.g. for a retail
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Starbucks‚ the ubiquitous coffee retailer earned high profit and is forecasted to grow. The resources and capabilities that have provided Starbuck distinctive competencies are its unique business model of making the store as a third place between home and work‚ its ability to own its own stores throughout the world‚ a strong brand name‚ decision making based on the ideas provided by employees‚ for which Starbuck started selling experience through selling ‘third place’‚ superior customer services
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I. Market Research Reveals a Service Gap at Starbucks Retail Stores In 2002‚ Starbucks was a high-growth company‚ successfully implementing ambitious retail expansion and product innovation in spite of the economic downturn. However‚ despite uninterrupted growth‚ recent market research suggested that everything was not going according to plan for the company. Starbucks built its empire on a foundation of customer service‚ but data collected in 2002 suggested that its consumer base did not feel a
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Starbuck’s Starbuck were founded by three people in 1971.In 1982‚ Howard Schultz joined starbucks. He was the director of retail operations and marketing. Howard also brought back coffee-bars from Milan‚ Italy. The first downtown Seattle coffeehouse that served the famous cafe latte‚ however introduced the chirstmas blend in 1985. By this time they expended through the United State and expended 17000 stores in 55 country. It is one of the third largest chain restaurant in the United States. They
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