Dealing with customer complaints why do customers complain? customers complain mainly because of bad customer service The product they received is of bad quality not happy because of the staff Delayed flights not good service untidy accommodation product they received was not as it was descripted. not a noth seats on the plane not getting what they want queues why do organisations need to know about customer complaints? To keep their reputation keep one customer happy expand business
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from Nassarius sea snail shells‚ approximately 100‚000 years old‚ are thought to be the earliest known examples of jewellery.[1][2] Beadworkis the art or craft of making things with beads. Beads can be woven together with specialized thread‚ strung onto thread or soft‚ flexible wire‚ or adhered to a surface (e.g. fabric‚ clay) Types of beads Beads may be divided into several types of overlapping categories based on different criteria such as the materials from which they are made‚ the process used in their manufacturing
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1.0 Introduction Information system‚ which is the most important technique in this information age‚ is playing an increasingly pivotal role in modern business organisations. The information age is relying on the information and communication technology (ICT)‚ and it is using widely in every corner of the modern organisation (Hussain‚ 2009). Organisations may use ICT to transform business process and make them more efficient and accurate (Hussain‚ 2009). Moreover‚ ICT may be use to create‚ store
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’Accounting Information System - AIS’ The collection‚ storage and processing of financial and accounting data that is used by decision makers. An accounting information system is generally a computer-based method for tracking accounting activity in conjunction with information technology resources. The resulting statistical reports can be used internally by management or externally by other interested parties including investors‚ creditors and tax authorities. Investopedia explains ’Accounting
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Tesco Information System Name of Student: Robert Onyango Course Instructor: Mr. Bonoko Course: Date of Submission Introduction This paper is generally about information systems in an organisation. To illustrate this further‚ the author will specifically look at Tesco‚ an organisation of choice. This paper intends to highlight a specific information system––management information systems––and explore it thoroughly using the various analytical models in
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Summary The objective of this report is to look at information based decision making and demonstrate how the decisions have been made. I will look into what sources of data is needed to generate the information required for effective decision making. The information gathered is then analysed and presented. The investigation is based on the effectiveness of student use or training within in the educational environment of purchasing a Pacojet. Pacojet is a professional kitchen appliance that micro-purees
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Question 2 How do information systems support the major business functions? a. Sales Marketing and Finance b. Logistic and Human Resource c. Describe with some examples that your familiar with Answer An information system (IS) is an arrangement of people‚ data‚ processes‚ and information technology that interact to collect‚ process‚ store and provide as output the information needed to support an organization. Information systems and organizations influence one another. Information systems are built
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------------------------------------------------- Executive information system An executive information system (EIS) is a type of management information system intended to facilitate and support the information and decision-making needs of senior executives by providing easy access to both internal and external information relevant to meeting the strategic goals of the organization. It is commonly considered as a specialized form of decision support system (DSS).[1] -------------------------------------------------
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BSc and Diploma in Computing and Related Subjects Information systems management B. Cox 2009 2910318 The material in this subject guide was prepared for the University of London External System by: Dr Benita Cox‚ Imperial College Management School‚ London. This is one of a series of subject guides published by the University. We regret that due to pressure of work the author is unable to enter into any correspondence relating to‚ or arising from‚ the guide. If you have any comments on this
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lastName. Courses Table: They candidate key is the Course ID and courseName. c) For each of the tables you created‚ what is the primary key? The primary key of Students Table is Student ID. The primary key of Courses Table is Course ID. d) Explain how the two tables are related. Which table contains the foreign key? What is the foreign key? The students and their course names make the tables related. The student ID correlates to the students’ last names and first names and the course ID. Therefore
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