perceptions on the relationship between employee job satisfaction and the leader’s emotional intelligence among the workers of Eskom in Alice Town 1 INTRODUCTION For organisations to survive in today’s changing world they should maintain their competitive advantage through the use of the whole workforce. In order for the change to take place‚ the employees‚ and the leaders should be adaptive to the environment‚ effective working and the continuous improvement of the processes and systems they
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Emotional intelligence and its relationship to transformational leadership and key project manager competences Summary During the article‚ Nicholas Clarke showed a few studies that proved the important role of emotional intelligent in leadership effectiveness: - Leban and Zulauf (2004) study: The study was obtained from 24 project managers and their related projects in six different organization from a wide range of industries. The data showed the transformational leadership had an important
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DO ENGINEERS NEED ETHICS? Ethics are moral principles that govern a person’s behaviour or the conducting of an activity. Charles Fleddermann describes engineering ethics as “a body of philosophy indicating the way engineers should conduct themselves in their professional capacity.”[1]. Ethics and morals work in tandem in the engineering workplace which contributes to order harmony and expectations. Ethics can also be viewed as values. Values are embedded in our characters and last longer and are
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BHUBANESWAR Assignment On Emotional Intelligence Submitted to Dr. Sasmit Patra Professor Xavier Institute of Management -Submitted By Neerav Saluja U113041‚ SEC-A‚ PGDM 2013-15 Emotional Intelligence Introduction Emotional Intelligence can be attributed to bringing the fields of emotions and intelligence together and using this co-existential information to socialize effectively with people around you. Over the years‚ a lot has been tried to express about emotional intelligence and Peter
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Recruiting the best: using Emotional Intelligence as a selection criteria. Pradeepa Wijetunge PhD Librarian University of Peradeniya Peradeniya Sri Lanka E-mail:librarian@pdn.ac.lk Every business person knows a story about a highly intelligent‚ highly skilled executive who was promoted into a leadership position only to fail at the job. And they also know a story about someone with solid-but not extraordinary-intellectual abilities and technical skills who was promoted into a similar position
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Level 3 Diploma in Children and Young People’s Workforce 094 Support Children and Young People to Have Positive Relationships [pic] West Cheshire College Your assessor will work with you to assist in gathering evidence for this unit. This may take the form of direct observation‚ questions‚ reflective account etc. Complete the tasks/questions/assignments within this workbook and show to your assessor. Assignment x ref unit 25 Task
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Emotional Wellness. Part1: reflection. * My academic level of intelligence * My grades are nice and high * The sense of welcome and comfort in the school * My friends * My new teacher are reliable * School spirit weeks‚ activities‚ sports. * The way we are treated as mature adults * The amount of time spent in classes is pretty accurate; allows us to learn more in a shorter period of time. * There is three more years before school is done‚ and now I can enter
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Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
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Parents Should Have The Right To Adopt Children Without Discrimination Abstract This paper focuses on the right of homosexual parents to adopt children without discrimination. The paper will explain the background and historical development of homosexual parents‚ as well as people’s prejudice and discrimination against homosexual parents. Three reasons will be discussed in specific to support homosexual parents gaining the equal right to adopt children without discrimination. Keywords: Parenting;
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are said. There are things to be considered when talking to a person‚ especially for a person who has communication difficulties and these are the following: Vocabulary-use simple words that can easily be understood Tone of voice-concerns the emotional message being conveyed alongside the spoken words. Pitch of voice-concerns the high and low sounds of one’s voice. Speaking in a low voice can be calming and soothing but in a high pitch can
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