schedule works quite well for me. 2) Explain what customer service means to you. Customer service...well‚ I kind of think it’s a dying art. Hardly anywhere I go‚ do I see people who really know what it means to "serve" their customers. Or‚ maybe they know‚ but just don’t care. Though I suppose it shouldn’t‚ this often surprises me. In fact‚ it surprises me so much so‚ that when I am served well‚ I typically make a point to tell the "server" how appreciative I am that s/he took the time
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SELECTED REDOX REACTIONS RESULTS AND DISCUSSION Oxidation-Reduction reaction also known as redox reaction is a process in which there’s a net movement of electrons between reacting species. These types of reactions involve two separate elementary reactions: one that loses electrons and another that gains the electrons that was lost. Gaining of electrons is referred to as Reduction reaction (the species that undergoes reduction is called as oxidizing agent) while losing of electrons is called
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Identify and explain the major stages of group development in five or more paragraphs (p.223-236 Chapter: 10) The major stages of group development are: Forming‚ Storming‚ Norming‚ Performing‚ and Adjourning. The theory of these words symbolizing the stages of group development were based upon Tuckman’s (1965) model‚ which has been widely accepeted throughout the years. Further more‚ Wheelen and Hochberger (1996) was able to conduct research that proved Tuckmans theory on the stages of group development
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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defending a firm’s product position. "The main reason why companies must continually develop new products is because products have life cycle"‚ (Bittel‚ 1980). Just as operation managers must be prepared to develop new products‚ they must also be prepared to develop strategies for both new and existing products. First and foremost‚ before proceeding into the product life cycle strategies‚ lets define what a product life cycle is. According to Griffin and Ebert (2002)‚ a product life cycle is a series
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Explain why oligopolistic firms are affected by both interdependence and uncertainty when selling their product. An oligopoly is a market structure in which it is dominated by a small number of firms who have a high concentration ratio of the market and so have the ability to collectively exert control over supply and market prices. An oligopoly firm would face uncertainty‚ if they were taking part in collusive acts. Collusion is an agreement between two or more firms‚ sometimes illegal and therefore
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Product Market Analysis Introduction to the Company – Parle Agro Pvt. Ltd. Parle is a leading Indian Food and Beverage Company‚ the only Indian transnational giant with the past experience of having successfully launched leading soft drink brands like “Frooti‚ Apply‚ N-Joi and Bailley”. Today its brand portfolio consists of No. 1 brands like Frooti along with Apply‚ N-Joi and Bailley. Parle agro was the first to identify the dormant mango segment in India and launch India’s first national
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Why is there conflict with Iran? 1950-70’s the US supported the ______ or emperor of Iran. He was anti-____________ but he was a harsh ruler to the everyday Iranian. This leads to resentment against the US. 1979 there is the Islamic ______________‚ led by _______________________. Iranian revolutionaries took over _____ American hostages and held them for almost a year and a half. This led to social and political conflict between the US and Iran. Iran used to be a great empire and they wish to
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Sweatshops in Australia are not commonly acknowledged‚ although they do exist. It is believed that they are most frequently found in such states around the country as New South Wales and Victoria. There are various explanations as to why sweatshops unfairly target migrants to work for them. A sweatshop is a business facility where hard workers are victimised by long hours‚ low wages and poor working facilities. Sweatshops are most commonly found in countries where labour laws have not been imposed
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Why 1688 – 1832? Clavers got a clankie o’ to mere artificers Nation and state became disjointed then at the very time men and women of accomplishment were flourishing and‚ as stated‚ we find difficulty in determining when we think this began and when we think it became complete. Consequently‚ for our purposes‚ bearing in mind the general parameters just set out‚ the study of the Scottish Enlightenment and the learned men and women will begin with the Glorious Revolution of 1688. David Hume certainly
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