Selected Thesis Topics for BScBA students Bachelor´s Thesis 2014-2015 Please use this list of the fields of International Business for thesis work and potential thesis topics when choosing and informing us the field of your thesis + the thesis topic in the form Indication of Interest Area for Thesis 2014-2015. General Business Area Subfield of General Area Selected Thesis Topics in the Subfield International Business/ Management Global Management The future of food – wild cards and weak signals
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the generic product development process. The product development process represents the basic sequence of steps or activities that a firm employs to conceive‚ design‚ and bring a product to market (Jacobs & Chase‚ 2011). The process consists of six phases. Many of the phases involve intellectual activities rather than physical activities. Many firms use the generic product development process but others have more defined and precise process geared towards their functions and products.
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There are several reasons why it is important to periodically clean your roof. One reason is for appearance‚ but there is one that is even more important because it can actually impact the way in which the roof functions. Because there are many parts to a roof‚ cracks and crevices could facilitate a home for unwanted materials that could keep certain features from doing their jobs. For instance‚ if your gutter is clogged or needs to be cleaned‚ it won’t hold the run-off water‚ causing this water
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Reasons Why Relationships Fail There are many reasons why relationships fail. The most common reasons are the lack of trust‚ communication‚ respect‚ and honesty. All these combined make a solid foundation for the rest of the relationship structure. It is similar to building a house if there is not a solid foundation the rest of the structure will not be able to hold together. Relationships require all these elements to be successful. There are many other elements that can also contribute to a relationship
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Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
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Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
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scenario: product trial versus product advertising. The specific contributions of attitude strength and typw of behavior are examined‚ and results show that when ottitudes are based on trial they predict purchase very well. When attitudes are based on advertising‚ however‚ attitude-behavior consistency is significantly reduced. Implications for when attitude models should be applied in marketing research and practice are discussed. Attitude-Behavior Consistency: The Impact of Product Trial Versus
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diversity‚ customer behavior‚ customer loyalty‚ and exceptional service. Looking back I have learned that customer comments‚ whether they are good or bad‚ should always be taken into consideration‚ addressed and handled appropriately. By recognizing these comments I noticed that they can provide insight to the thought process of the customer and in turn could help improve not only the customer service department but the product as well. The success of a company relies on the customer. Satisfied customers
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found. Figure 1 ACSI MODEL 5 Figure 2 - Kano Model 9 Chosen Topic The broad topic covered in this literature review is the area of Customer Satisfaction. The authors job is as a Customer Care Manager for Senator Windows for the past 15 years. The area of interest is therefore centred on the elements required to achieve the required level of customer satisfaction and also the methods that can be used to effectively measure it. Scope It would be desirable to limit the scope of the research
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The Customers’ Revenge Atida Motors’ decades-old complaint policy may be no match for unhappy customers who threaten to take their case to YouTube. by Dan Ariely J IM MCINTIRE‚ vice president of customer service at Atida Motor Company‚ was just about to shut down for the day when he received an e-mail from his brother. “Go to Hell‚ Angel!” the subject line shouted. The message linked to a YouTube video. In “A Letter for Bill Watkins‚ CEO‚ Angel Airlines‚” two stolid executives – “Jeff”
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