Title Principles of communication in adult social care settings Ref 21 Level 2 Credit value 2 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate 1.2 Explain how effective communication affects all aspects of working in adult social care settings 1.3 Explain why it is important to observe an individual’s reactions when communicating
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Chapter 1 Psychology in health and social care Key topics ll Relevance of studying psychology ll Schools of thought in psychology ll Psychology in practice: people and practice ll How to make effective use of this book ll Introducing the ‘psychosoap’ family Introduction Our purpose throughout this book is to offer ideas from psychology that can be applied to your work in health or social care. Our objectives are to enable you to: ll apply evidence-based
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Communication in vital when building a relationship between children‚ young people and adults it begins with verbal communication and with being able to listen attentively to what they have to say. You need to use the correct body language and retain eye contact and ensure to use the correct tone in your voice when speaking. How we communicate does depend on the person‚ either child or young person or an adult. With regard to children and young people you need to ensure you are at the same level
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Understand how to handle information in social care settings. 1.1 – Legislation that relates to handling information in social care settings are; Data Protection Act 1998‚ Freedom of Information Act 2000 and Health and Social Care Act 2008 – Essential standards. Codes of practice that relates to handling information in social care settings include; General Social Care Council (GSCC)‚ Information Commissioner’s Office (ICO) and the local or internal Codes of Practice such as code of practise
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safety in social care settings 1.1 Identify legislation relating to health and safety in a social care setting 1) Fire Precautions Act 1971 2) Reporting of Injuries‚ Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) 3) Health And Safety of Work Act 1974 4) Manual Handling Operations Regulation 1992 5)Control Of Substances Hazardous to Health regulation 2002 (COSHH) 1.2 Explain how health and safety policies and procedures protect those in social care settings Protecting
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Unit 15 Understand Health and Safety in Social Care Settings 8 Understand how to promote environmental safety procedures in the social care setting 8.4 Explain the importance of having an emergency plan in place to deal with unforeseen incidents Having an emergency plan in place‚ helps people to deal with things in an emergency. It lays out what should be done and how things should be handled. The idea behind an emergency plan is to meet specific needs. In the event of a fire or gas leak‚ it lays
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UNIT 4222 – 201 Introduction to communication in health‚ social care or children’s and young people’s settings 1. Understand why communication is important in the work settings 1. Identify different reasons why people communicate I think the reasons why people communicate are: to know each other with everything they are ( needs‚ interests‚ beliefs‚ religion etc); to socialize; to share experiences‚ memories; to make friends; to know others tradition and customs;
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Unit 31 Assessment Task. Promote communication in health‚ social care or children’s and young peoples setting. Communication involves a sender and a receiver transmitting information through communication channels. Senders message can be used for various reasons‚ such as bring out changes in attitudes‚ motivate people or establish and maintain relationships. Receivers mission is to interpret message correctly. We communicate to express our emotions like courage or fear‚ joy or sorrow‚ satisfaction
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Introduction to communication in health‚ social care or children’s and you people’s settings. 1) Understand why communication is important in the work setting 1:1: Identify different reasons why people communicate: • To share knowledge and information • Build and Maintain relationships • Identify dangers • So children can be heard and understand • Identify problems and needs • Follow and/or give instructions 1:2: Explain how effective communication affects all aspects of own work: Listen
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Understand how to handle information in social care settings It is essential that in a social care environment information is collected‚ used and stored correctly. Current legislation requires everyone working in social care to maintain certain records and keep them secure. Most of the information is sensitive and therefore not available to the general public. Information that is sensitive is called Confidential. Examples of confidential records are :- * Care & support Plans * Risk
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