Customer Satisfaction Ratings: Towards the Development of A Valid and Reliable Evaluation Instrument for Restaurant Services Windion G. Sarmiento Chapter 1 Introduction to the Study This chapter is divided into five parts: (1) Background and Theoretical Framework of the Study‚ (2) Statement of the Problem and the Hypothesis‚ (3) Significance of the Study‚ (4) Definition of Terms‚ and (5) Delimitation of the Study. Part One‚ Background and Theoretical Framework of the Study‚ presents
Free Iloilo City Reliability Scientific method
How does an organization create customer value? Marketing experts Don Peppers and Martha Rogers said: “Without customers‚ you don’t have a business.” It is such a simple‚ nevertheless‚ a scary thought. We live in a world of consumerism‚ in which the customer’s wants and desires greatly exceed their basic needs. Even though many see this concept as a threat to modern world society‚ it has created the extremely competitive marketplace for businesses. The companies are competing everyday to win over
Premium Customer Complaint Pleading
Condom Distribution to Teens Over the past 30 years‚ condom distribution has not effectively helped against sexually transmitted diseases (STD) or teen pregnancies because condoms are used incorrectly or not at all. The question remains: does it encourage teens to engage in sex by pushing condoms in their hands? We will explore the effectiveness of the program‚ taxpayer views‚ and religious views. The theory generally accepted in justifying the distribution of condoms to teenagers is that this
Premium Birth control Sex education AIDS
at the Distribution of Soda The third element of the marketing mix is place or also called distribution. Distribution is described as the movement of goods and services from the source through the distribution channel‚ right up to the final consumer and the movement of payment in the opposite direction‚ right up to the original producer. Distribution is a very significant aspect of the marketing mix; it can decide whether a small business can compete with the big businesses. Distribution takes
Premium Soft drink Marketing Supply chain
Jones Electrical Distribution case Jones Electrical Distribution is a wholesaler of electrical components and devices to general contractors and electricians. Although Jones Electrical Distribution has been profitable in the past few years‚ the company experiences a drain on its cash when it attempts to maintain a rapid growth while taking advantage of trade discounts at the rate of 2%. Problems faced by Jones Electrical Distribution are as follows: Should the company maintain a rapid sales growth
Premium Financial ratios Financial ratio Generally Accepted Accounting Principles
10.1 HSC Topic One – The Global Economy Investigate the global distribution of income and wealth-- When analysing the specific distribution of wealth and income at a global level‚ the frequency of the term ‘Inequality’ is quite often brought to attention. This is simply because (and as expanded upon below) the distribution of wealth is anything but equal. To present a proverb or maxim of sorts‚ “The rich continue getting richer‚ while the poor; poorer”‚ generally summing up the current state
Free Distribution of wealth Economic inequality Lorenz curve
A STUDY ON CUSTOMER PREFERENCES AND SATISFACTION OF RICE COLOR SORTER WITH SPECIAL REFERENCES TO GENN PRODUCT BY G.NIRANJANA (Reg No: 951711631038) MEPCO SCHLENK ENGINEERING COLLEGE‚ SIVAKASI A PROJECT REPORT Submitted to the FACULTY OF MANAGEMENT STUDIES In partial fulfilment of the requirements for the award of the degree of of MASTER OF BUSINESS ADMINISTRATION ANNA UNIVERSITY CHENNAI CHENNAI JULY-AUGUST‚ 2012 Mepco Schlenk Engineering College Department of Management Studies
Premium Rice Customer service Good
Special Probability Distributions Chapter 8 Ibrahim Bohari bibrahim@preuni.unimas.my LOGO Binomial Distribution Binomial Distribution In an experiment of n independent trials‚ where p is a the probability of a successful outcome q=1-p is the probability that the outcome is a failure If X is a random variable denoting the number of successful outcome‚ the probability function of X is given P X r nCr p r q nr Where q=1-p r=0‚1‚2‚3‚….. X~B(n‚p) The n trials
Free Probability theory Normal distribution Random variable
Question 1 The following table gives the classification of the amount paid and the method of payment at a department store. Cash Credit Debit Total < $20 10 8 6 24 $20 - $100 15 25 10 50 Over $100 5 15 6 26 Total 30 48 22 100 a) Find the probability that the amount paid is < $20 Answer: P(<$20) = b) Find the probability that the method of payment is credit Answer: P(Credit) = c) Find the probability that the amount is <$20 and the method of payment
Premium Normal distribution Standard deviation
consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable of the product 5. Competitive pricing Weaknesses 1. Not popular among college student 2. No retailers‚ customers without internet connection
Premium Customer Customer service Dell