HISTORY OF PEPSI COLA Caleb Bradham of New Bern‚ North Carolina was a pharmacist. Like many pharmacists at the turn of the century he had a soda fountain in his drugstore‚ where he served his customers refreshing drinks‚ that he created himself. His most popular beverage was something he called "Brad’s drink" made of carbonated water‚ sugar‚ vanilla‚ rare oils‚ pepsin and cola nuts. "Brad’s drink"‚ created in the summer of 1893‚ was later renamed Pepsi Cola in 1898 after the pepsin and cola nuts
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Introduction 2 B. Theoretical framework 3 Introduction to Relationship Marketing 3 Relationship Quality and Value 6 Customer satisfaction 8 Trust & Commitment 9 Importance of management 10 C. Discussion 11 CRM‚ the tool to apply relationship marketing 11 Selecting the Right Customer 14 Customer Information‚ a Strategic Marketing tool 16 Buyer Supplier Relationship 20 Reverse Marketing‚ another perspective to Relationship Marketing 23 Buyer is Marketer 24 D. Conclusion 26 E. References
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School of Business Economics and Management Course: Introduction to Marketing Team Project: Marketing Plan For Pepsi For 2013 Team Members: Tamara Popovska Shkurte Lamallari Milorad Stojanov Panche Damjanski Fall 2012 Contents 1 - EXECUTIVE SUMMARY 4 2 – SITUATION ANALYSIS 5 2.1 SWOT 6 2.1.1 STRENGTHS
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This academic paper describes and analyses the term Relationship Marketing ’ and Quality of Service ’ delivered to the customers in a hotel business. The New Year ’s Event was organized by the Pavithra Hotel to attract new customers and retain them by providing them with the best quality service. The theory relationship marketing and quality of service are analyzed with the event and specifically how the hotel has built on its relationship marketing and provided good quality of service to its customers
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REPORT ON RURAL MARKETING [PEPSICO V/S COCA COLA] GROUP-1 MANSI GEHLOT(6103) KRITI KANSAL(6136) ARPIT MITTAL(6114) UTSAV MAGGU(6127) KRITESH KUMAR(6207) RURAL MARKETING - INDIAN PRESPECTIVE The Indian rural market with its vast size offers great opportunities to the marketers. Two-third s of the Indian consumers reside in rural areas and almost 1/2 of the national income is generated here in these areas. It is thus
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A key objective of marketing is to provide products and services that customers really want and to make customers feel their contact with the marketer is helping build a good relationship between the two. In this way the customer becomes a partner in the transaction‚ not just a source of revenue for the marketer. Willing customers may be unable to buy and able customers may be unwilling to buy due to 1. Lack of Customer Data Integration (CDI) which is the process of managing the customer response
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Marketing Research An Applied Orientation Global Edition Sixth Edition Naresh K. Malhotra Georgia Institute of Technology Boston Columbus Amsterdam Delhi Cape Town Indianapolis Dubai London New York Madrid San Francisco Milan Munich Seoul Upper Saddle River Paris Montreal Toronto Mexico City Sao Paulo Sydney Hong Kong Singapore Taipei Tokyo Contents Foreword 21 Preface 23 Acknowledgments 29 Author Biography 32 Chapter 2 Defining the Marketing Research
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Relationship Marketing: Customer Service Introduction In this report I am going to talk about the groceries that Tesco provide. Tesco’s have stores up and down the country‚ as well as abroad. They serve millions of customers every week and give them the chance to do their weekly shop. I am now going to explain some of the methods
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are the ones who can and should influence our buying and merchandising decisions. Nothing will make a Loyal Customer feel better than soliciting their input and showing them how much you value it. In my mind‚ you can never do enough for them. Many times‚ the more you do for them‚ the more they will recommend you to others. Discount Customers This category helps ensure your inventory is turning over and‚ as a result‚ it is a key contributor to cash flow. This same group‚ however‚ can often wind up
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Pepsi [pic] ASK FOR MORE!! INTRODUCTION At the 20’s and 30’s in the 20 century‚ Coca-Cola was the absolute leader of soft drink market. Pepsi-Cola was just a new brand at that time. Pepsi-Cola was thought of just a copy of Coca-Cola and its flavor is similar to Coca-Cola. So the Coca-Cola did not take any importance for it. But later Pepsi-Cola developed fast and became the strongest competitor to the Coca-Cola and now Pepsi shared 40% of the market. It is a big threat
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