Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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Organisational structures Most businesses are organised into structures because having a structure enables them to meet their purposes and aims and it also means that each employee will be divided into the job they specialise in which would mean an increase in production and an increase in sales for the company‚ this also means each employee is clear on what they have to do. An organisational structure is also established so that there are no conflicts in opinions about what decision to make between
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Journal of Business Research Linking organizational culture‚ structure‚ strategy‚ and organizational effectiveness: Mediating role of knowledge management Wei Zheng a‚⁎‚ Baiyin Yang b‚1‚2‚ Gary N. McLean c‚3 a Human Resource Development‚ Department of Counseling‚ Adult and Higher Education‚ Northern Illinois University‚ Gabel Hall 201E‚ Northern Illinois University‚ DeKalb‚ IL 60115‚ United States Department of Human Resources and Organizational Behavior‚ Tsinghua University‚ Mailing Address:
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course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name:Lenka Danihelova Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working‚ you may wish to base it on the organisation which employs you. Starbucks Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a
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Organizational Structure Analysis MGT/230 July 1st‚ 2014 Organizational Structure Analysis Our team will be describing three of our member’s current places of employment. Those organizations are Rex Communications & Public Relations Inc.‚ Farmers Insurance Group Federal Credit Union‚ and Advanced Security Concepts. Analyzing the organizational structure types and their pros and cons for each‚ to determine whether or not they are affective. Rex Communications
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PRODUCT-PROCESS MATRIX The product-process matrix is a tool for analyzing the relationship between the product life cycle and the technological life cycle. It was introduced by Robert H. Hayes and Steven C. Wheelwright in two classic management articles published in Harvard Business Review in 1979‚ entitled "Link Manufacturing Process and Product Life Cycles" and "The Dynamics of Process-Product Life Cycles." The authors used this matrix to examine market-manufacturing congruence issues and to facilitate
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McDonald’s Organizational Structure and Response to Environmental Challenges McDonald’s Organizational Structure and Response to Environmental Challenges The first McDonald’s opened in 1955‚ in Des Plaines‚ Illinois. The organization has maintained a history of steady improvement and consistency within its organizational efficiency and products from its inception. McDonald’s invests greatly in their training program to ensure that employees properly perform their assigned duties according to
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Strategic Organization Design The Need: Senior organizational leaders are constantly facing the need to restructure their organizations. Changes in leadership‚ a shift in strategy‚ or changing factors within an organization often create the need for reorganizing. Organization design is one of the most potent tools available to senior managers for shaping the direction of their organizations. It can be a key leverage point for directing attention and energy to certain critical activities
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Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety
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