D1) A primary school for children aged between 5 and 7 years provides education for all children. A non private primary school is a statutory setting witch means that it has been past by law by parliament‚ this means they have pasted a law to say that the service either must or can be provided by them. Primary school setting must follow the national curriculum witch is what the school must teach the children literacy‚ numeracy‚ and science this is what the school should provide for the children
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COMPLAINT HANDLING AND SERVICE RECOVERY RELIABILITY IS CRITICAL IN SERVICE BUT… In all service contexts‚ service failure is inevitable. Service failure occurs when service performance falls below a customer’s expectations in such a way that leads to customer dissatisfaction. Service recovery refers to the actions taken by a firm in response to service failure. KEY QUESTIONS FOR MANAGERS TO ASK ABOUT CUSTOMER COMPLAINING BEHAVIOR Why do customers complain? What proportion of unhappy
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How to work within the supporting legislation‚ regulation and codes of practice The legal framework for protection of children There are main children legislations that workers need to understand. All legislations always lead to benefits of children. Previous to rules of the Children Act of 1989 and 2004‚ there were many pieces of child care legislation which were too complex and incomplete‚ easier to understand‚ most of these rules are not 100% completely link to benefits of children’s needs.
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Unit 71‚ Outcome 1 Explain how current and relevant legislation and policy affects work with children and young people. Current legislation is the result of The children Act 1989 which was brought in to ensure that all people who work with children worked together and was clear about their responsibility’s and knew how to act if allegations of child abuse were made.Following the death of Victoria Climbie in the year 2000 an independent inquiry highlighted many problems with how reports of neglect
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1 Define data mining. Why are there many different names and definitions for data mining? Data mining is the process through which previously unknown patterns in data were discovered. Another definition would be “a process that uses statistical‚ mathematical‚ artificial intelligence‚ and machine learning techniques to extract and identify useful information and subsequent knowledge from large databases.” This includes most types of automated data analysis. A third definition: Data mining is the
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Outline procedures for infection control in your own work setting At Gap Club to reduce the risk of infections we: 1. Provide protective clothing and equipment for staff in accordance with company procedures. 2. Have daily‚ weekly and monthly routine sterilising processes in place. 3. Outside contract cleaners clean premises daily. 4. If an outbreak does occur then a deep clean is completed in the appropriate area/s by Gap staff and contract cleaners. It is a fact that children will get
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Data protection act 1989 The Data protection act is structured to protect personal information that is held in paper and electronic format and should never be disclosed‚ except in special cases and for legitimate purposes‚ especially if it is to do with government instructions that are authorised by law. The health and social care services naturally holds lots of sensitive and personal information about individuals. Therefore it is vital that this information should only be used for legitimate
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really can IT does to empower the business processes. Additionally‚ in our opinions‚ these articles also illustrate very well how IT initiates‚ facilicates‚ and enables business processes by using many examples. It makes these technical texts much easier to understand and to digest. Here is the summary of Article 2 and 3 (we couldn’t get in touch with the member who is responsible for Article 1) 1. Article 2 – Information Technology in Business Processes - Rengineering Business Process Re-engineering-
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Confidentiality Task 1: What confidentiality means:- Confidentiality means keeping information given by or about an individual in the course of a professional relationship secure and safe from others. There are eight principals of good practice and anyone processing personal information must comply with them. The eight principals of good practice • fairly and lawfully processed • processed for limited purposes • adequate‚ relevant and not excessive • accurate and up to date •
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Identify legislation and codes of practise that relates to handling information in social care settings * Data Protection Act 1998- The data protection act protects individual’s personal information. * Freedom of information act * Essential standards and the codes of practice for social care workers * Care standards * The Health and Social care act Unit 4222/307 1.2 1.2. Explain how legal requirements and codes of practise can inform practice in handling information
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