Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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There are several Theorists that gave us different types of experiments and factors about the development of the individuals children’s behaviour‚ reactions and ways of learning. Theories of development including: • Cognitive (e.g. Piaget) • Psychoanalytic (e.g. Freud) • Humanist (e.g. Maslow) • Social Learning (e.g. Bandura) • Operant conditioning (e.g. Skinner) • Behaviourist (e.g. Watson) The theorist whose theory is physical development is Arnold Gesell. His theory is that most physical
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Assessment 1 – Written Assessment 1. Perform a review of diversity and how this currently stands within your workplace. Your review should include: • Identifying diversity and how this can be improved for your workplace‚ industry sector and community (4 marks) In my workplace‚ I could identify the diversity between age and gender. The most of employees are mature and has been in the organization for long years‚ and most of them are male. These diversities could be improved given opportunities
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1.1 identify different reasons why people communicate . to express needs: to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences. People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚ and emotions‚ to give encouragement and show others they are valued. The communication
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through a time in our life when you or your partner have realized it’s time to move on. It doesn’t really matter how long you have been with the person but break ups always sucks. It always seems like it is the end of the world. No matter what you do that person is in the back of your mind. Even things you see‚ smell‚ or even touch can remind you of what use to be. I can’t tell you how to get your ex completely erased out of your life but I do know of ways to keep him or her away from you living your
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Are Parents Supposed to Provide Financial Support to College Students" Well‚there is a constant debate and detachment behind the bolster .Burgeon is the one aspect of our life that prone to shape our career if provided in benign way.As the branches of a tree are being attached with it only due to support.Here the root never think itself in any circumstances because when there is heart attachment and emotional feelings it is above the divine too.Therefore
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CU1513 – Contribute to the support of positive environments for children and young people. 1.1 A positive environment is a setting that supports the children and young people who attend it to achieve their full potential in a challenging and achievable fashion. 1.2 The two compulsory registers for children and young people are the Child Early years register and the general childcare register. 3.1 Skincare – children should wash there hands after using the toilet and before eating. Faces
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reasons people communicate Communication plays a crucial role in everyday life and without it there would be great difficulty to move forward and for things to get done. There are many different aspects of communication and all play an important role. Communication can be used to seek information. A person will ask someone who has more knowledge of the subject and so when they tell them the answers to their questions the person is left with more information which in turn will be passed on to someone
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4.1 Explain how groups behave differently to individuals within an organization and what characteristics they exhibit. A group is a collection of individuals who have regular contract and they interact frequently this is because they have a something in common‚ mutual influence and who work together to achieve a set of common goals. (1) Where as an individual is a person that works by him/herself to achieve their own goals. Group’s behavior refers to the situations where people interact in
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how November 2012 The way to get startup ideas is not to try to think of startup ideas. It’s to look for problems‚ preferably problems you have yourself. The very best startup ideas tend to have three things in common: they’re something the founders themselves want‚ that they themselves can build‚ and that few others realize are worth doing. Microsoft‚ Apple‚ Yahoo‚ Google‚ and Facebook all began this way. Problems Why is it so important to work on a problem you have? Among other things
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