Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents
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Course Title .Understand own role‚ responsibilities and boundaries of role in relation to teaching Chris Hirst PTLLS Preparing to Teach in Lifelong Learning Sector Level 3 Award Depending on the organisation‚ your role‚ responsilbities and boundaries as a teacher will depend on five areas of the teaching/learning cycle. The purpose of the cycle is to educate‚ communicate‚ and motivate students to learn. Identifying the learners needs Role of the teacher is to identify the individual
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Effective communication is a vital starting point for any relationship‚ whether it is for children young people or adults‚ as no relationship can begin from silence. Practitioners need to model the positive and effective ways of communication depending on who they are interacting with. The way we communicate with these different groups can be varied but the underlying principles remain the same. Nevertheless‚ how we communicate does depend on the person; whether it is child-to-child or adult-to-adult
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Gender Roles and relationships within families. Different sociologists have had different views to whether conjugal roles have become equal. Researchers have measured different aspects of equality in conjugal roles. Some have focused on the division of labour in the home. They have examined the allocation of responsibility for housework between husband and wife and the amount of time spent by spouses on particular tasks. Others have tried to measure the distribution
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Effective Communication Case Study - Tylenol In the fall of 1982‚ after taking Extra-Strength Tylenol laced with cyanide‚ seven people were pronounced dead. Mary Kellerman 12 years old from Elk Grove‚ Illinois‚ Adam Janus 27 years old from Arlington Heights‚ Illinois‚ Adam’s brother Stanley‚ 25‚ and his wife Theresa‚ 19‚ Mary Reiner‚ 27‚ from Winfield‚ Paula Prince‚ 35‚ found dead in her Chicago apartment‚ and Mary McFarland‚ 31‚ from Elmhurst‚ Illinois were all killed after taking the cyanide-laced
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Occupational Therapists within the school system are there to aid the IEP team and student. The goal is to help the student to perform task independently. The OT in the school is to help the student to prepare and perform learning and school-related activities. The OT is to work on goals related to their education. The OT is there to support the students in academic and non-academic roles within the school. These skills would be anywhere from social skills‚ math‚ behavior‚ recess and other aspects
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at relevant legislation‚ codes of practice and regulations governing adult social care and consider the consequences for a variety of people if these are not followed. You are asked to consider your own attitudes and beliefs and how these may impact on how you treat people and to reflect on your own practice. Tasks There are three tasks to this assignment. A Short answer questions B Leaflet C Reflective account This is a summary of the evidence required for the unit. Task Evidence
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Effective Communication and Collaboration in Team Settings Working in an unfamiliar environment can be tough for one to fathom. Add individuals with different backgrounds‚ personalities‚ ethics and views to the recipe and the result can be either cataclysmal or a successful learning experience. A key resource to success in work and team relationships is the knowledge to recognize certain personality traits and learning specifics of other individuals. Only then can one acclimate to communicate
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Running head: EFFECTIVE COMMUNICATION IN THE WORKPLACE Effective Communication in the Workplace Patricia Moore Strayer University BUS 100 Intro to Business May 4‚ 2015 Lora Yardley 1 EFFECTIVE COMMUNICATION IN THE WORKPLACE 2 Effective Communication in the Workplace Effective communication is extremely important in all aspects of life‚ weather discussing work or personal life. People in organizations typically spend a major part of their time in interacting with people
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(P3) Explain factors that may influence communication and interpersonal interactions in health and social care environments The factors bellow including environmental and personal factors‚ may influence the interaction and communication in a health and social care setting. Language difference and cultural interpretations. For language differences the best way to communicate would be by using communication skill such as; objects‚ signs and symbols or braille‚ sign language etc. Cultural interpretations
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