young people’s settings. 1.2 Explain how communication affects relationships in the work setting. We need to build relationships with the children and young people that we work with‚ their families and colleagues to enable us to work effectively. Relationships and communication skills are closely linked‚ as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also
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Manage personal work priorities and professional development When planning and organising your work‚ what qualities do you need to demonstrate in order to serve as a positive role model to others in the workplace? To serve as a positive role model‚ you need to have the following attributes: Uncompromising Integrity
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Customer service quality and customer service expectations in banking sector. Abstract This research explores the relationships between service quality‚ customer involvement and customer satisfaction in the highly competitive banking sector. The study sought to identify the most important attributes in bank settings‚ which may be used to review characteristics of the banks as experienced by customers. The main aim is to find out customer service quality performed by banks at present and expectations
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Many individuals will enter the profession of social work because they are simply interested in ‘helping people’. This pretext however is not as straightforward as it sounds. Some may be motivated by a mission of working against child problems such as child abuse hence choosing the direct path of social work which involves strategies such as counselling‚ case management or the dispensing of emergency assistance‚ whilst others may still hold ideals of ‘changing the world’ thus choosing a more indirect
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1. Write a description of the duties and responsibilities of your own work role (Approx. 300 – 500 words) I consider my role at the school like being a character in a play. An actor has to do and say the things that their audience would expect them to do and say. Being a professional early years worker means doing and saying what is expected from all those involved. However‚ as Kath Bulman stated in her book “BTEC First Early Years”‚ professionalism involves the ability to balance different
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Best practice in Handling Information Guidelines When maintaining records information should be written to adhere to the settings standards in order to be effective‚ accurate and safe which may include: • The presentation is clear and legible (if hand writing) and that the information is written in a way that others can understand‚ this makes it easy for other people to read and comprehend‚ and data is passed in a clear and logical way. • Records must be made as soon as possible after the events
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A STUDY ON “QUALITY OF WORK LIFE” AT LUCAS- TVS‚ PADI TABLE OF CONTENT CHAPTERS NO TOPIC PAGE NO List of Tables List of Charts 1 INTRODUCTION 1.1 Company Profile 1.2 Review of literature 1.3 Objective of the study 1.4 Scope of the study 1.5 Limitation of the study 2 RESEARCH METHODOLOGY 2.1 Research Design 2.2 Sampling Technique 2.3 Sample Size 2.4 Data Collection Method 2.5 Tools used for analysis 3 RESULT AND INTERPRETATION 3.1 Data analysis and Interpretation 3.2 Findings 3.3 Suggestions 3.4 Conclusion
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summary Name Institution Date Role of social workers in school’s social policy The chapter‚ policy development and the school social worker‚ offers an overview of specific components of policy practice in relation to social work done at the school‚ including a case example of the Millervillle School District. From the chapter‚ it is evident that social workers plays vital role in shaping the behaviors and addressing the social needs of students. However‚ the role played by social workers in their
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organization‚ there are always four functions of management. These functions are planning‚ organizing‚ leading‚ and controlling (Bateman & Snell‚ 2009‚ p. 19). Within the organization‚ Best Buy‚ which is known to be an electronics store‚ has their own external and internal factors. Founded in 1966 as Sound of Music and incorporating in 1983 to become Best Buy‚ Inc. (Ask.com‚ 2010‚ para. 1)‚ accounting for 19% of the market (Metaweb‚ 2010‚ para. 1)‚ has become one of the leading electronic stores in the nation
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There are several Theorists that gave us different types of experiments and factors about the development of the individuals children’s behaviour‚ reactions and ways of learning. Theories of development including: • Cognitive (e.g. Piaget) • Psychoanalytic (e.g. Freud) • Humanist (e.g. Maslow) • Social Learning (e.g. Bandura) • Operant conditioning (e.g. Skinner) • Behaviourist (e.g. Watson) The theorist whose theory is physical development is Arnold Gesell. His theory is that most physical
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