paint a picture. You are an artist‚ like a painter or sculptor‚ during anytime between the 1600’s and 1900’s. During this time period‚ Shakespeare is a well-known figure in Europe and his works are being read and seen by everyone. He is a source of inspiration‚ so of course‚ you would want to use his work as an inspiration for your own artwork. Like you‚ many other artists used Shakespeare and his works as inspiration for their own works of art(paintings‚ sculptures‚ etc.). As you can see‚ Shakespeare’s
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picked three representative bodies‚ of which I will be describing the roles and responsibilities and how it is relevant to own role. Trade unions: The trade union for education is called Voice. Their job is to represent each member of the trade union as a whole. This can be done via supporting them‚ protecting their rights and listening to their concerns and or ideas. To support their members they monitor their happiness at work‚ to see if they are valued and have job satisfaction and job safety (this
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Introduction Quality of service has been studied in the area of business management for years because the market is more competitive and marketing management has transferred its focus from internal performance such as production to external interests such as satisfaction and customers’ perception of service quality (Gronroos‚ 1992). Now‚ the major new element in world market competition is quality. As so in hospitality industry‚ the service quality is one of the most important thing‚ to answer
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Work within a legal and ethical framework Task A Question 1 Why is important for a worker in the csi to follow their job description? It is important for a worker in the community service industry to follow their job description as it is important that they give a professional standard of the service. It is also due to confidentiality. Community service workers have duty of care to their clients. Also it is important they follow their job description because different services may have different
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in relation to other means of transport‚ most notably private vehicles. New services are being developed and old ones are being improved. However‚ an increase in supply (qualitatively or quantitatively) will not automatically lead to a corresponding increase in demand and satisfaction. To make sure that investment really attracts both the existing and the potential customers envisaged‚ knowledge of satisfaction and service performance should provide policymakers and operational managers in public
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ESSAY The environment necessary for the development of language can be enhanced to structure the child from birth to six years. How is language encouraged in the Montessori nursery class? A Montessori nursery classroom is a prepared environment for children from the ages of 2 1/2 to 6 years of age. The classroom contains only materials that respond to the developmental stages of a child from 2 1/2 to 6
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Discuss the differences between service quality‚ perceptions of service quality and customer satisfaction (Section 1). Should sport service managers prioritize one of them? If yes‚ which and why (Section 2)? Support your arguments with sport examples. Section 1 In the current economic climate‚ affected by trade liberalisation and globalisation organisations face a highly competitive market. Due to such‚ there has been a shift from production-led philosophy to that of a customer-focused approach
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Explain the range of meanings attached to citizenship‚ diversity and the associated terminology To achieve P1‚ learners must explain a range of definitions and meanings and this could take the form of a glossary booklet. Learners should also attempt to relate these meanings to public services. P2 Discuss the key concepts associated with diversity For P2‚learners could add to the booklet with a range of written and pictorial evidence covering the key concepts of citizenship and diversity as
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“How does the individual influence world events?” Muhammad is the prophet of the Islam. Islam means submission to the will of Allah. Allah is the one and only Islamic God. He taught the Middle Eastern people that Allah was the only God and that all other gods must be abandoned. Muhammad was and still is a highly respected individual that created the largest religion the world has ever seen. The Muslim religion has over a billion and a half followers‚ which is 25 % of the world’s population. Muhammad
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The Gaps Model of Service Quality Chapter2-1 2 The Customer Gap – Gap 5 The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – The Design and Standards Gap not having the right service designs and standards Gap 3 – The Performance Gap not delivering to service standards Gap 4 – The Communication Gap not matching performance to promises Putting It All Together: Closing the Gaps McGraw-Hill/Irwin Copyright © 2009
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