practitioners should work as a team with other staff members and parent/carers in order to support the children to promote the children’s initial learning so that the children will feel confident and would be able boost up their self-esteem‚ and this will also help them in their future‚ and prepare them in further education when they move onto school. Also the expectations that are to be done in placement at a relevant standard is to supervise the children this plays a big role in child protection
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enough. Recommendations: Disneyland should find out the main problem and rectify‚ the following we have done a problem from the four main issues and recommendations. Service Quality in the Hong Kong Disneyland In the Hong Kong Disneyland‚ the staff’s service quality is ideal for visitors holistically‚ but the minority of staff are unsatisfactory in their working performance and too long working hours while lack of rest for staff. It is concerned for their working
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PERSPECTIVES ON THE ROLE OF THE FAMILY WITHIN SOCIETY Functionalist views: • Interested in how the various institutions and groups within society function together • The family maintains the social system by producing the next generation of citizens‚ workers and parents • G.P. Murdock: o Four main functions 1. Production of new generations 2. Regulation of sexual activity 3. Provision of economic support and the necessities of life through the division of labour 4. Socialisation of
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Customer service provided by Co-operative travel and Thomas Cook * Individuals * Groups * People of different cultures * Non-English speakers * People with specific needs * Business men and women. * Internal Thomas Cook: Individuals Thomas Cook needs to provide excellent customer service to a wide range of customers with different expectations and needs‚ by providing the right holiday for all customers. They also arrange singles holidays where individuals can enjoy
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Friestad and Peter Wright (2009)‚ Deception in the Marketplace. The Psychology of Deceptive Persuasion and Consumer Self Protection. New York‚ NY: Routledge. • Broydrick‚ Stephen C. (1996): The 7 Universal Laws of Customer Value. How to Win Customers & Influence Markets. Burr Ridge‚ IL: Irwin. • Carlzon‚ Jan (1989): Moments of Truth. New Strategies for Today ’s Customer-Driven Economy‚ Harper Perennial‚ New York. 1st ed. New York: Harper. • Day‚ George S. (1999): The Market Driven
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Task B your work role Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. Health and safety It is your duty and responsibility to familiarise yourself with‚ and to comply with the company’s or any third party’s health and safety policies and procedures. Rate of pay Your rate of pay is £7.50 week days and £8.50 weekends per hour; the company will review your pay annually and advise you in writing of any pay change
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experience and self-awareness. Functionalism is a more scientific approach to the study of the mind‚ has a more practical approach‚ supports the scientific theory of evolution and is used to determine how mind and body work together to create a more desirable outcome in its environment. Darwin’s work influenced psychology by his theory of natural selection and evolution from one specie into another. The differences that Darwin says occur are passed onto offspring and these differences were genetic
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A duty of care means a person in a specific role has to ensure that others who are in his/her care not harmed in his/her duty. This includes appropriate attention ‚ watching out for potential hazards‚ preventing mistakes or accidents‚ and making wise choices about steps undertaken in a role. If we work in nursery or school as a Child care worker then this is our main responsibility to provide a safe and healthy environment for children . Give
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practice I would like you to explain your job role and responsibilities (you may have a copy of this with your contract)‚ knowledge skills and understanding and then identify the standards that influence the way your role is carried out. i.e codes of practice‚ national occupational standards‚ policies and procedures. Please then assess your knowledge‚ skills and understanding of the standards‚ considering areas for personal development. Then I would like you to describe how you ensure personal attitudes
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MANAGING SERVICE QUALITY (Application in Carrefour Retail Store) Individual Assignment of Operation Management by : Yessy Saputra MMR 39 – 151091013 PRASETIYA MULYA BUSINESS SCHOOL MAGISTER MANAGEMENT REGULAR PROGRAM JAKARTA 2010 Dalam industri jasa‚ salah satu faktor penting yang perlu diperhatikan oleh perusahaan adalah kualitas jasa. Karena jasa merupakan sesuatu yang tidak berwujud‚ maka evaluasi akan jasa menjadi suatu hal yang sulit dilakukan. Namun‚ kita tidak boleh mengabaikan hal ini
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