major factor which determines the success of a health and social care organization‚ is its effectiveness of service delivery. The way they offer their services to their customers‚ the quality of those services‚ the expectations of the service quality in the minds of the people‚ etc are really important‚ when considering the effectiveness of service delivery. The service delivery and associated service operations play a very critical role in achieving customer satisfaction. Only satisfied customer
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206 The role of the health and social care worker 1. Understand working relationships in health and social care 1.1 Explain how a working relationship is different from a personal relationship A working relationship is different to a personal relationship because you need to be professional. You cannot get emotionally attached to service users‚ or let your emotions come in the way of preforming your job role. Although with a work relationship with other colleagues‚ you can support each other
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Hi Brian‚ It was great to hear that you are considering a career as a social care worker‚ I can honestly say you have picked a very rewarding career. You asked me to describe the term “ duty of care” ok when you start off as an HCA (Health Care Assistant) the person you are responsible for‚ whether they be too young‚ old or incapable of doing certain things their selves which could include personal hygiene‚ cooking a meal or making a snack‚ safety in or around the home or outside
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Social workers work with variety of clients i.e. individuals‚ families‚ groups and communities‚ promoting social changes and social inclusion‚ empowering clients and helping them to take control over their lives. They base their job on principles of Human rights‚ social justice following the Code of Practice‚ Ethics and Values of social work. This includes multiple tasks of investigating and assessing the needs and circumstances of clients‚ providing services according to individual needs‚ engaging
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Understand the role of the social care worker: J/601/8576 1.1. Explain how a working relationship is different from a personal relationship: Working relationships are based on formal policies and procedures and agreed ways of working. A working relationship is professionally based. E.g. a responsibility of a support worker is to deliver a high standard of service to the individual. In a working relationship you would know your role and responsibility and would not share personal information. Personal
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Principles of personal development in adult social care setting Task A A reflective practice‚ a guide for the social care worker What is reflective practice? This involves thinking about your own practices‚ ideas and actions within your workplace. You are then able to evaluate their effectiveness in order to make improvements and changes. Why is reflective practice important? By analysing your own actions it enables the Social Care worker to improve on their approaches and thus
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The Social Workers Role in End-of-Life Care Elmira College Brandon Saylor INTRO Social workers are central health care professionals in working with patients‚ families‚ practitioners‚ healthcare agents‚ and surrogates in the health system‚ and in the communication and conflict resolution process that is integral to health care decision making. Their knowledge set and experience make them an essential member of end-of-life care. However‚ current health care practices fail to effectively utilize
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Roles of a Social Worker Llowyan Forde Everest University on Line The Role of a Social Worker My dream career is to be a clinical social worker because the job enables me to help individuals who are socially disadvantaged and create an environment where they can be reformed and adapt to society. ”Clinical social workers help families deal with issues related to mental and substance abuse through a rehabilitation program” (Siegel & Worrall‚2012
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working relationship you would be friendly have a different approach and treat people with equality you would know your role and your responsibility’s you would not share personal information as you would with friends. 1.2 In the health and social care setting there are many different working relationships. These relationships will include colleagues‚ manager‚ doctors/district nurse‚ service users and their family and friends. For each you will develop a different type of working relationship and some
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The role of the health and social care worker HSC025 ALL OUTCOMES IN RED ARE OBSERVATIONS TO BE CARRIED OUT BY YOUR ASSESSOR. THE INFORMATION GIVEN INDICATES THE TYPES OF THINGS YOUR ASSESSOR WILL BE LOOKING FOR Understand working relationships in health and social care OUTCOME 1 1. Explain how a working relationship is different from a personal relationship A working relationship is where you are placed with other people and work as part of a team where each individual is working
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